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How We Tamed a “Finicky” SRT Feed

In the world of professional broadcasting, stability isn’t just a metric—it’s everything. But what do you do when your incoming signal looks like a pothole-filled backroad, while your hardware requires a pristine high-speed autobahn? 

That’s exactly what NorthTelecom (Dubai) ran into. NorthTelecom is a satellite communications and ICT service provider for the energy and maritime industries, media, telecom, enterprise customers, and humanitarian organizations worldwide.

The Challenge: When Modulators Meet Unstable Streams

NorthTelecom receives content from multiple providers over SRT. In practice, those incoming streams often arrived with errors or irregularities, and the company’s broadcast modulators simply couldn’t process them reliably.

The Solution: Elecard CodecWorks Gateway for Professional Restreaming

For this project, the team chose Elecard CodecWorks Gateway—a software product designed to switch live streaming protocols and adapt video streams for different network conditions and downstream equipment.

In simple terms, the Gateway became a buffer and translator at the handoff point:

SRT (input, where fluctuations can happen) → UDP (output, stable for modulators)

The solution was deployed to ingest more than 30 HD SRT streams from content providers. On the output side, the system generates clean HD UDP streams—and NorthTelecom’s modulators began operating without interruptions.

The Results: Stability, Efficiency, and Competitive Edge

The partnership yielded five key benefits for NorthTelecom: 

1. Guaranteed Broadcast Stability

The Gateway ensured a continuous, reliable content flow in a format perfectly compatible with the hardware. This strengthened the entire broadcasting chain and improved service quality for end-users. 

2. Fast implementation  

CodecWorks Gateway’s support for standard interfaces and protocols made it easy to integrate into the existing workflow using a plug-and-play approach.

3. Smarter use of resources  

CodecWorks Gateway helped the team meet deadlines while making the most of existing hardware. NorthTelecom was able to reallocate resources, reduce operating costs, and still maintain high performance.

4. Easy adaptation to project requirements  

In complex projects, the ability to adjust quickly matters. NorthTelecom highlighted that the solution can be tailored to unique requirements and helps the team respond fast to non-standard scenarios.

5. Stronger market position  

Stable streaming is as much a business decision as a technical one. By ensuring reliable SRT delivery, NorthTelecom met their clients' highest requirements, boosted service quality, and solidified their position as a top-tier provider.

The Client’s Perspective

"Working with Elecard was a seamless experience from start to finish. Their solution provided the precise technical capabilities we needed to ensure our video delivery was of the highest caliber. Beyond the software itself, we were deeply impressed by the Elecard team's responsiveness and technical expertise. They didn't just act as a vendor, but as a true partner invested in our project's success."

– Maurice Gascal, Sr. NOC Engineer, NorthTelecom

Your content deserves a smooth road.
Don't let protocol incompatibility or unstable signals hold your business back. At Elecard, we specialize in turning broadcast challenges into seamless workflows.

Ready to tame your streams? You know where to find us. ;)

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