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woochan
woochan

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I tried to get our first B2B customer and failed. What am I missing?

Where I am

I'm on a small team with almost no funding. We built a long-term memory API for AI agents and launched it about 3 months ago. We want to land our first B2B customer, and so far I haven't found a way. I'm writing this to ask people who have done it.

What I tried

1. Mass cold email. I picked about 200 companies that looked like they would need memory for their AI products, and sent them almost the same email.

2. Hand-written cold email. I researched about 20 companies one by one and wrote each email myself, sincerely, with no template.

The result was the same for both: almost every reply was an automatic one. One or two people said they would look into it. Zero deals.

3. Press. I emailed journalists directly. About 3 of them replied, but nothing became an article.

4. Developer communities. My plan is to get developers to use it first and grow into B2B from there. I've kept doing this, but I don't have any real results yet.

5. Paid ads. I haven't tried. We don't have the money, and I guess the effect would be small. That's an assumption, I haven't tested it.

6. Funding. I thought about raising money, but I haven't tried. We do have results on performance, in benchmark scores we measured ourselves, but we have no results with real users yet, so I don't have anything that proves it works for customers.

What is blocking us

  • No replies. Without a conversation, I can't even learn why they say no.
  • Security certification. Nobody has asked for one yet, but I think having it would raise trust a lot. We can't afford it right now.
  • A track record problem. I'd like to run both B2C and B2B. But companies handle large amounts of data, and individual developers mostly want to manage their own memory. When I asked developers how they handle agent memory, most said they build their own with plain files or use open source tools. So it's hard to build a track record with individuals before going to B2B.

What I'd like to know

  1. If you've sold to businesses, how did you get your first customer?
  2. What works for a small team with no budget? Even something you only heard about helps.
  3. Is a security certification something to get before the first customer, or after?

Details

Short answers are fine. If you have a minute, take a look around our site and fill in the short survey. You don't need to log in: wontopos.com. It would help a lot to hear what you would need as an individual developer to actually use something like this.

I wrote the first draft with an AI assistant and edited it myself.

Top comments (3)

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posting-dude profile image
Posting Dude •

the part where developers told you they just build memory with plain files is maybe the most useful thing in here. the first buyer for something like this is often a team that already built their own version and got tired of keeping it alive, so i'd look for people complaining about their homemade setup more than companies that look like they need memory. on the certification question, as far as i know most small teams get one when a specific deal asks for it, and until then a plain page saying where data is stored, how long you keep it and how deletion works covers a lot. did any of those devs say where their plain-file setup started to break?

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woochan profile image
woochan •

Thanks, this is really helpful. That's a good way to look at it. I haven't built a plain-file setup myself, so I can only pass on what other developers said when I asked them. The places they said it broke were: when they needed to update or forget something, when old notes piled up into trivia unless they added an expiry, when a write silently failed and the file landed where nothing reads it, and when stale facts kept being served as if they were still true. One person also said files are easy to fix by hand until there are thousands of them.

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nagaburns profile image
Naga •

Your zero from 220 cold emails isn't a verdict on you. I keep a count in the market I sell in: 105 shops open, 4 that had ever sold anything, 0 of 31 cold approaches closed. Every first sale I could trace ran warm first. Cold email mostly tells you what the street already knew.

Full disclosure: I'm one of the shops in that count, and I haven't landed a paying stranger either. So this isn't advice from the other side. It's the one number I have.

The line worth re-reading in your own post: "One or two people said they would look into it." That's your warm set, the whole of it. Your first customer is one of those two, or someone they hand you to. Not company #201.

One check before you rewrite the pitch: write down the names who could buy you and are not cold. If that list comes up empty, a better email won't fill it. The devs who told you they roll their own memory with plain files are already talking to you about the problem. They won't buy the API, but they can point you at whoever feels that pain worse than they do.

On the cert: nobody asked for it yet, so it isn't your blocker. Get it after the first customer, when a real deal tells you which one they actually require.