One day, the shop owner noticed something strange customers were complaining that their payment page looked different and that they were being asked for extra details like ATM PINs. The owner had no idea what was going on.
When we checked the website, we found that the site was hacked using a cross-site scripting (XSS) attack. This is when hackers add harmful code to a webpage so they can steal information or change how the site looks. In this case, the hackers added a fake payment form to trick customers.
What We Did:
- Removed the harmful code from the website files.
- Updated the website’s software to the latest secure version.
- Added filters so that no harmful code could be uploaded in the future.
- Installed a web application firewall (WAF) to block suspicious visitors.
Lesson Learned:
- Always keep your website software updated.
- Never trust user input without filtering it.
- Use a firewall to block common attacks.
- After fixing the site, the shop owner noticed customers felt safe again, and sales slowly came back to normal.
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