Abto Software Collaborated with JustAnswer - the project from A to Z.
Project Overview
Abto Software collaborated with JustAnswer, a prominent expert marketplace, to develop a robust platform capable of handling significant traffic loads while ensuring secure transcriptions and offering a variety of payment options.
Thanks to this partnership, JustAnswer now ranks among the top 200 web platforms for exceptional website localization.
Operating since 2003, JustAnswer connects millions of users worldwide with over 10,000 professionals, including doctors, veterinarians, counselors, electricians, mechanics, and more. Their platform has served over 8 million satisfied customers globally, offering advice across diverse domains.
Main Goals
The project’s primary goal was to leverage the modern .NET framework to create a cutting-edge solution. But why choose .NET for web development?
Reduced Coding Equals Time and Cost Savings
The .NET framework's object-oriented programming approach minimizes redundant coding. This translates into faster development, lower costs, and, most importantly, increased client satisfaction.
A Seamless Cross-Platform Experience
.NET Core enables the creation of high-performance, cross-platform, and cross-browser applications, expanding opportunities to engage potential customers.
Additional Benefits of the Modern .NET Framework
- Enhanced security
- Superior compatibility
- Continuous updates and improvements
- Easier maintenance
These advantages make .NET a globally popular choice, ranking as the second most-used framework among software developers in 2020, according to Statista.
How the Solution Works
Abto Software’s team crafted a multi-functional platform using advanced .NET capabilities. This platform comprises two distinct interfaces:
- End-users
- Domain experts
Each interface is tailored to meet specific needs.
Key Platform Features:
- Free trials
- Real-time operation
- Multiple communication channels, including an AI chatbot
- Event registration functionality
- Secure payment processing
- Multilingual support
Our primary focus was on delivering an intuitive user experience, facilitated by innovative solutions.
How the AI Chatbot Operates:
- It detects keywords and phrases in user messages.
- It generates pre-defined, contextually relevant responses.
- The chatbot also predicts conversational intent for enhanced accuracy.
- Additionally, we integrated category recognition to further refine response quality, ensuring a more personalized experience for users.
Our Contributions
Abto Software played a critical role in delivering multiple services, including:
- Comprehensive business analysis and solution design
- UI/UX design tailored to user needs
- Backend and frontend development
- Third-party integrations
- Rigorous testing to ensure platform stability
We addressed several critical challenges, such as:
- Ensuring top-notch performance, even during high traffic spikes
- Implementing user tracking, analytics, and detailed reporting
- Localizing websites for users in the US, Germany, Spain, the UK, and Japan
- Centralizing product downloads, memberships, and subscription management
- Integrating automated bidding functionality through Marin
- Implementing payment APIs for Visa, MasterCard, PayPal, and Sofort
- Enhancing analytics with tools like Adobe DTM and Google Analytics
Tools and Technologies Employed:
Technology Stack:
- .NET 4.6, ASP.NET Framework, LINQ, ADO.NET
Additional Tools:
- Visual Studio, SQL Server Management Studio, Google Analytics, Screaming Frog, Selenium, JMeter, and Jenkins
Programming Languages:
- C/C++, C#, JavaScript (including frameworks like Node.js and Jasmine), Python, PHP, and SQL
AI and Database Solutions:
- Redis, RabbitMQ, Elasticsearch, ChatScript, Python’s Flask, and Microsoft’s SSRS, SSIS, and SSAS
Key Challenges
To create a responsive and user-friendly AI chatbot, our team thoroughly researched user needs and expectations. This in-depth understanding enabled us to design a chatbot that interacts seamlessly with millions of users daily, delivering personalized and meaningful responses.
Value Delivered
This collaboration brought measurable benefits to JustAnswer, including:
- Increased revenue
- User satisfaction
- Expansion into new markets
With the expertise of our 112-member team, including developers, designers, analysts, and engineers, we delivered a platform that provides advanced functionality and enhances the user experience.
Our efforts were recognized by Quantcast, a leading global internet rating agency, which ranked JustAnswer among the top 200 web-based platforms.
Looking for a Reliable Partner for Your .NET Development needs? Don’t hesitate to reach out and share your vision!
Services Provided by Abto Software
- AI Development
- Software Development
- Custom Web Development
- Data Protection
- Data Source Integration
- Database Optimization
- Cross-Platform Development
- Payment Processing
- Solution Design
- UI/UX Design
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