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Using Restore Deleted Issues in Jira Cloud? What to Check Before Connect End of Support (January 31, 2027)

#jira #atlassian #productivity #devops

Short answer: If your Jira Cloud site relies on Restore Deleted Issues by Bloompeak Labs, check its future now rather than in January. As of October 12, 2026, its Marketplace listing shows version 1.0.5-AC, released on February 18, 2024, built on Atlassian Connect. Atlassian ends support for Connect on January 31, 2027. The app will not necessarily stop working that day, but you should ask the vendor about their plans and, if you decide to switch, run a replacement in parallel before you remove the old one. A restore app can only bring back work items deleted after it started tracking, so the order matters.

The rest of this post explains what Connect end of support means, what happens to the backups you already have, which alternatives exist today, and a step-by-step way to switch without a gap.

What "Connect end of support" means

Atlassian has two frameworks for Marketplace apps: the older Connect and the newer Forge. Since September 2025 new apps can only be listed on Forge, and since March 2026 Connect apps can no longer update their descriptors.

On January 31, 2027 Connect reaches end of support. Atlassian's own wording is worth reading in full: Connect "will not remain in a steady state after end of support. Breakages will increase and compatibility gaps will widen." After that date Atlassian will only address critical security issues.

In practice that means a Connect app may keep working for a while, then break after an unrelated platform change, with no fix coming. For most apps that is an inconvenience. For an app whose whole job is to be there on the day someone deletes the wrong ticket, it is a real risk, because you usually find out it stopped working at exactly that moment.

Is Restore Deleted Issues affected?

Here is what the public listing shows as of October 12, 2026:

  • Version: 1.0.5-AC for Jira Cloud. The "-AC" suffix is typical for Atlassian Connect builds.
  • Last release: February 18, 2024.
  • Installs: 937.
  • Trust signals: Cloud Fortified, but not "Runs on Atlassian", the badge Forge apps that keep data on Atlassian's infrastructure can earn.
  • Pricing: a $3 flat fee for up to 10 users, then $0.30 per user for 11 to 100 users.

I could not find a public announcement from Bloompeak Labs about a Forge version. That does not mean there isn't one planned. The simplest step is to ask them through their support channel, and to decide once you have an answer.

To check the rest of your apps, look at each Marketplace listing for the "Runs on Atlassian" badge and the version history, or ask your vendors directly which framework their Cloud app uses.

What happens to your existing backups

This is the part most teams miss when they switch.

Restore apps keep their own copy of your work items. When you move to a different app, that copy does not move with you. The new app starts tracking from the moment you install it and configure it. Anything deleted before that can only be restored by the old app.

So two practical rules:

  1. Do not uninstall the old app the day you install the new one. Run both for a while, so recent deletions remain recoverable by one or the other.
  2. Before you uninstall, restore or export anything you might still need. If the old app has an export option, use it. If it does not, restore the important items while it still works.

Alternatives available today

All three apps below are Forge apps with the "Runs on Atlassian" badge on their listings. The details come from each vendor's listing and documentation as of October 2026.

App Installs What it restores Notes Price for 11–100 users
Issue History for Jira (SaaSJet) 3,071 Fields and comments A full change-history and audit app with a recycle bin. Does not restore time tracking or links; for attachments only the file name is kept $150 a month at 100 users (Standard edition)
Restorify (Terano Apps) about 170 Fields, comments, worklogs, links, subtasks Tracking is off by default and must be enabled per project; snapshots kept 90 days by default $0.45 per user
Who Deleted My Issues? (Sevidev) about 235 Description, comments, worklogs, status Last Cloud release June 2025 $0.28 per user

All three are free for up to 10 users. None of them documents restoring attachments: when a work item is deleted, its files are gone.

Prices and features change, so check the listings before you buy. If you only need a recycle bin, the dedicated apps are cheaper. If you also want a full history of field changes, Issue History covers both.

There is also a free option that is worth adding whatever you choose: Jira's audit log records deleted work items on all paid plans, and an automation rule with the "Work item deleted" trigger can send the key, summary and description to email or Slack at the moment of deletion. It does not restore anything, but it gives you an alert and a copy of the basics.

How to switch without a gap

  1. Confirm what you have. In your Jira apps list, check whether Restore Deleted Issues is installed and who relies on it.
  2. Ask the vendor about Forge. If a Forge version is coming soon, you may not need to switch at all.
  3. Pick a replacement and install it now. Do not wait until January. The new app protects you only from deletions that happen after it is set up.
  4. Turn tracking on for every project. Some apps track nothing until an admin enables projects one by one. Check that new projects are covered too.
  5. Test it. Create a dummy work item with a comment and a worklog, delete it, restore it, and check what came back.
  6. Run both apps in parallel for a few weeks, so either one can restore a recent deletion.
  7. Restore or export anything you still need from the old app, then uninstall it.
  8. Tighten the basics while you are at it. Limit the "Delete issues" permission to people who really need it, and add the automation rule above as a safety net.

FAQ

Will Restore Deleted Issues stop working on January 31, 2027?
Not necessarily on that date. Atlassian says Connect apps will degrade over time after end of support and may stop working without notice. Ask the vendor about their plans.

Can I move my existing deleted-issue backups to another app?
Not between different vendors' apps, as far as their documentation shows. Restore what you need from the old app before removing it.

Do I need an app at all?
If very few people can delete work items and you rarely lose any, the audit log plus an automation rule may be enough. If many people can delete, or you have lost work before, a restore app is cheap insurance.

Does any app restore attachments?
None of the apps above documents it.

A note on what I'm building

I'm working on Undelete for Jira, a Forge app focused only on keeping deleted work items recoverable, with tracking on for every project by default. It is not released yet. If you are planning a move away from a Connect app and want to tell me what matters to you, or get early access, here is the early access list.

My earlier post covers every recovery option in more detail: How to Recover a Deleted Jira Issue in Jira Cloud (2026).

Sources

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