Hello everyone. My name is Cláudio and I have around 10 years of experience in IT, focused on technical support and systems monitoring. My foundation comes from NOC environments, working proactively to keep infrastructure stable, and from supporting corporate services, especially within the Microsoft ecosystem, including Microsoft 365, Exchange Online, Microsoft Defender, and Entra ID.
Recently, I have been dedicating my time to Cloud and Artificial Intelligence. I already hold the Microsoft AZ 900 certification, I am pursuing a degree in Artificial Intelligence and Machine Learning, improving my Python skills, and preparing for the next steps in my certification journey. I also have my AWS Certified Cloud Practitioner exam scheduled, because I want to strengthen my AWS fundamentals and grow consistently on the platform.
I joined this community to learn from you, exchange real world experiences, and contribute with what I have learned in support and operations, especially around monitoring, observability basics, security fundamentals, and incident troubleshooting. If you are also transitioning into cloud or AI, I would love to connect and learn together.
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