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AIOps Drives Transformation in The SREs and DevOps Engineers’ Practices

Over a decade, the IT industry and teams have developed many rules, specifically in the roles of Site Reliability Engineers, Developers, and DevOps engineers. In these roles, most of them operate in their isolated workspace, without collaborating with other IT teams.

According to the survey of NXP, 82% of organizations found some improvement in their IT teams' performance after adopting AIOps. Furthermore, most enterprises are saying that they have found a 97% faster application response time, where their manual response efforts have decreased to 95%.

Let’s understand the roles of each software development team:

Software Developers:

Developers’ approach for the application implementation changes according to projects, but their roles stand similar regardless of the impact of any circumstance. In simple terms, their foremost responsibility is to write programs to implement and update the functionalities of software products.

IT Ops & Site Reliability Engineers:

The IT operation executives’ role is to operate on the code built or put it under-production, which is written by developers. Now, ITOps are also taking responsibility of SREs' roles automating the operation and monitoring tasks put into production in the CI/CD pipeline and running the application in the model of Infrastructure as a Code (IaaC).

Quality Assurance:

After the completion of application implementation work from the developers' side, at last, the code will be submitted to QA engineers who test the code and find the application vulnerabilities and then again submit it back for bug fixing.

After the invention of Automated application development frameworks, developers can now write the code and test it by themselves through automated testing procedures. Likewise, the SRE can define CI/CD pipeline objectives and put the code into the development, test, deployment, and observation by enabling automation processes.

DevOps Engineers:

DevOps itself is an evolution in the software development lifecycle, which involves automation best practices and culture into the role of software developers (DevOps engineers) and allows them to use CI/CD pipeline to push the code into testing and then in the production cycle. In this process, the whole credit of faster development goes to DevOps practitioners because they use automated testing frameworks, suitable infrastructure, and methodologies to fix the problem whenever something goes wrong.

We can call SREs and Developers each other's alternative. Their main goals and role evolutions are all about “Intelligent Observability".

How AIOps Drives Role of Observability?

Before the invention of AIOps, DevOps engineers and SREs had to manage services and product-related data coming from multiple sources manually, which is a tiring and time-consuming process; however, it does have the potential to create a negative impact on users’ experience. Then they demanded a solution that can perform all data processing and management work automatically, and developers can focus on more important aspects, like developing applications and making updates in features.

However, new technological improvements in tools are in favor of DevOps engineers and SREs. For instance, tools like Smart Monitoring or AIOps, observe data in the form of events, logs, metrics, behaviours to provide IT teams comprehensive insights on issues with suitable solutions, which ultimately saves their development and upgrade time.

As technology transformation is changing the roles and responsibilities of IT teams and making their work easier, DevOps engineers and SREs should be informed. And that’s where AI technology comes in as a key helper in the form of AIOps.


In conclusion, intelligent DevOps practices are key to delivering effective applications with minimal defects, reduced development time, and enhanced business revenue. By partnering with CloudStakes Technology, your organization gains access to top-notch managed it services and solutions in India that are tailored to meet your specific business needs. Embrace the power of intelligent monitoring and automation to streamline your development life cycle and drive success in the digital age. Contact us today to embark on a journey of smart, automated processes, and unlock the full potential of your application development endeavors.

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