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ToolJet: 10 Minute Docs Audits

ToolJet is an open-source low code framework to build and deploy custom internal tools.

What's The Criteria?

3- Excellent
2 - OK
1 - Poor

Purposeful: Does the QuickStart explain what problem it's trying to solve? Who is the intended audience?

UX Experience: How seamless is the experience? Must the user create an account to get through the Quickstart? Does the Quickstart elicit a sense of joy and achievement?

Accurate: Are the instructions correct? Are they complete?

The Results

ToolJet had a strong start. ToolJet made it clear what problem it was solving and who the intended audience was. In the first couple of paragraphs, ToolJet is a low-code tool, BUT I'm free to use any database I want. And Python and JavaScript. Sweet.

Then, the experience went downhill from there. There were multiple paths to get started, and they all seemed equally troublesome. If I wanted to get started locally, I had to use Docker. I know that Docker is an industry standard, but I still don't like it. It's bloated and one of the very few tools in my stack that I have to create an account for.

The second option I tried was to deploy ToolJet via DigitalOcean. I'm sure that I would have figured it out if I had 5 more minutes, but I didn't have 5 more minutes.

In conclusion, I'm not a fan of ToolJet's user experience. I wish they would swap Docker out w/ a tool like Gitpod. Also, I wish they had one happy path instead of presenting me with so many options so early in my ToolJet journey.

Score
Purposeful 2.5
UX Experience 1.5
Accurate 2.5

Are you interested in a FREE Quickstart audit for your company? Start here.

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