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Giga Kovaliovi
Giga Kovaliovi

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Your on-call engineer just got paged. Here's what happens to the postmortem.

The problem nobody wants to admit

It's 3:47am. The alert fires. You and two engineers spend 90 minutes triaging a database connection pool exhaustion. The service recovers at 5:11am.

By 9am, your Slack has three messages: "Can someone write up the postmortem?" Nobody does. By Friday it's a ticket in the backlog. By next week, it's gone.

This isn't a discipline problem. It's a friction problem. Postmortems are painful to write — especially after a night incident where you're running on adrenaline and three cups of coffee.

What Opsrift actually does

Opsrift connects to your monitoring and alerting stack — PagerDuty, OpsGenie, Datadog, or Grafana — pulls the incident data, and generates a complete structured postmortem in under 60 seconds. Not a blank template — a filled document with:

  • Incident timeline (auto-built from your alert source events)
  • Root cause section (framed as "AI hypothesis — verify before publishing")
  • Impact summary with MTTA/MTTR calculated automatically
  • Action items pushed to Jira in one click
  • Confluence publish in ADF format — one click
  • Slack notification on publish

Six tools total: Postmortem Generator, Shift Handover Generator, Runbook Generator, Incident Assistant, Status Page Generator, and Incident Forecast. All pull from the same 9 integrations.

Incident Assistant — the tool we actually use most

During a live incident, paste your alert or import it from PagerDuty/OpsGenie/Datadog. You get:

  • Plain-English summary of what the alert means
  • 3–5 likely causes ranked by probability
  • Specific investigation steps with commands
  • Relevant Confluence runbooks if connected
  • Escalation guidance

Not replacing your judgment. Saving you 15 minutes of tab-switching at the worst possible moment.

Incident Forecast — the tool that's easy to miss

After enough incidents accumulate, patterns emerge. Which services fire most often? Which time windows are highest risk? Which action items never get closed?

Incident Forecast surfaces these signals proactively — so your team can prioritize reliability work before the next P1 fires, not after.

Who it's built for

  • SRE and DevOps teams running PagerDuty, OpsGenie, Datadog, or Grafana in a 24/7 environment
  • NOC teams who need shift handovers that contain the right context
  • iGaming and FinTech ops where documentation speed directly affects SLA compliance

Try it free

7-day free trial — all 6 tools, all 9 integrations, no commitment. Start with the Incident Assistant if you're mid-incident.

→ opsrift.com

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