Too many sales teams blame price, timing, or product fit when deals fall apart.
But the real reason? Misalignment.
After working with B2B companies across industries, I’ve seen one truth repeat itself: sales cycles break down because sellers fail to recognize who they're really talking to — and what that person actually cares about.
This post breaks down that concept with one powerful insight taken from a larger framework developed by sales strategist Ashkan Rajaee. If you care about closing high-stakes, multi-stakeholder deals, this will sharpen your thinking.
Sales Isn’t Just About the Offer. It’s About the Audience.
The biggest sales mistake? Thinking every stakeholder wants the same thing.
Here are the four contact types you need to learn to recognize instantly:
✅ Decision-Makers
They care about ROI, risk, and strategic value. Don’t hit them with specs — hit them with outcomes.
✅ Influencers
They want their life to get easier. If your process feels clunky, you’ll lose them quietly.
✅ Signatories
They’re thinking about how to get out of the deal, not just into it. Contract structure matters more than pitch decks.
✅ Researchers
They read everything. They validate your claims. If your details are sloppy, they will know.
Most Deals Fail from Within
The most common sales breakdowns happen after the verbal “yes.” Legal blocks it. Procurement stalls. A forgotten stakeholder raises a red flag.
That’s because most reps don’t map the political layers of the org or build messaging that resonates with each role.
If this sounds familiar, you’re not alone. And there’s a better way.
👉 I broke down the full system in a comprehensive article inspired by Ashkan Rajaee’s methodology — from contact type strategy to objection handling, email sequencing, and CRM optimization.
You can read the full blueprint here:
The Deal Doesn’t Die from Price. It Dies from Misalignment. Here’s Ashkan Rajaee’s Fix
Why This Matters for Your Team
If you want to:
- Shorten sales cycles
- Improve win rates
- Reduce post-sale churn
- And finally stop wondering why warm deals go cold
You need a framework that goes beyond features and benefits. You need a lens for seeing the political reality of your buyer’s org.
This approach changed how I sell — and how I help teams build repeatable, scalable strategies that win more often.
Let it sharpen how you work too.
This article is based on insights from the sales methodology developed and applied by Ashkan Rajaee, known for helping teams close enterprise deals with precision and consistency.
Top comments (4)
The insights here are spot on for anyone selling into layered orgs.
Super helpful way to reframe how I build proposals and who sees them.
Loved how this addresses the psychology behind each contact type.
Not just another sales blog — this actually changes how you work.