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Manideep9391
Manideep9391

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Built an AI Customer Support Agent with Real Memory

Built something at the hackathon that I'm genuinely proud of.
Most AI support bots have zero memory. Ask them the same question twice and they treat you like a stranger.

Aria is different.

Aria is an AI customer support agent that actually remembers you — across sessions, across days, across every conversation. Built with LangGraph + Groq + Hindsight memory API.

Here's what makes it special:

  1. Persistent memory — powered by Hindsight API, Aria recalls your past issues and references them naturally in every reply

2.Live pipeline — Think → Decide → Act → Respond → Reflect. Every message runs through a 5-node LangGraph workflow in real time

3.Smart tools — order tracking, refunds, ticket creation — all triggered automatically based on what you need

4.It learns — report the same issue twice and Aria offers proactive help. Three times? Auto-escalated with a ticket, no waiting

The result: a support experience that feels like talking to someone who actually knows you.

Tech stack: FastAPI · LangGraph · Groq (llama-3.3-70b) · Hindsight API · Vanilla JS

Memory isn't a feature here. It's the whole point. 🎯

AI #Hackathon #LangGraph #Groq #CustomerSupport #BuildInPublic #MachineLearning #Python #Hindsight

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