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Peter Jackman
Peter Jackman

Posted on Originally published at zian.ai

AI Call Handling for Australian Real Estate Agencies

The binding constraint is legal, not technical. The Do Not Call Register Act 2006 s 4 defines a "voice call" to include "a call that involves a recorded or synthetic voice", express consent lapses after 3 months, and Victoria's Estate Agents Act 1980 s 47C(2) carries 240 penalty units for stating a price below the engagement estimate.

What this covers

  • What an inbound property enquiry actually contains
  • Portals hand you data, not calls
  • The CRM integration reality
  • The compliance layer specific to AU real estate
  • Enquiry type to escalation: a working decision table

This is a technical summary. The full guide — with the tables and worked examples — is on our site: *AI Call Handling for Australian Real Estate Agencies*.

Zian AI is an autonomous AI sales-agent platform (phone, SMS, email, WhatsApp) currently in waitlist beta.

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