On published Australian rate cards, OfficeHQ ’s pay-as-you-go human service is cheaper than flat-rate AI below 17 answered calls a month: A$33 per month plus A$3.89 per call reaches A$99.13 at 17, just past Hey Jodie ’s flat A$99. Take OfficeHQ’s cheapest bundle instead and the human holds to 20 calls at A$80. Metered AI moves the crossover past 50.
What this covers
- The three options an Australian small business chooses between
- What the Australian providers actually publish
- The maths: coverage hours × call volume
- Where the human service genuinely wins
- Australian sources converge on hybrid — here is what that is worth
This is a technical summary. The full guide — with the tables and worked examples — is on our site: *AI Receptionist vs Virtual Receptionist in Australia*.
Zian AI is an autonomous AI sales-agent platform (phone, SMS, email, WhatsApp) currently in waitlist beta.
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