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Peter Jackman
Peter Jackman

Posted on Originally published at zian.ai

Opt-Out Mid-Call: What an AI Agent Must Do Next

When someone tells an AI voice agent to take them off the list, three Australian obligations fire at once. The Telecommunications (Telemarketing and Research Calls) Industry Standard 2017 requires the call to end immediately. Under the Do Not Call Register Act 2006 , consent can no longer be inferred. The Spam Act 2003 allows 5 business days to stop the SMS and email. Nothing registers that number

What this covers

  • Three obligations, three different clocks
  • Detection: what actually counts as an opt-out
  • Propagation: four suppression lists, no shared key
  • Identity: the opt-out attaches to the address
  • Confirmation, evidence and latency

This is a technical summary. The full guide — with the tables and worked examples — is on our site: *Opt-Out Mid-Call: What an AI Agent Must Do Next*.

Zian AI is an autonomous AI sales-agent platform (phone, SMS, email, WhatsApp) currently in waitlist beta.

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