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We need to integrate a chat solution in our app. What do you recommend?

rmarpozo profile image Rubén Martín Pozo Updated on ・1 min read

We are looking for a chat solution for our app. We are currently evaluating the following products:

Do you have any experience with these frameworks that you can share with us? Would you recommend any others? I'll be extending this post with our experience and findings


If you want to know how the story ended up take a look at this post

Cover image by Miguel Á. Padriñán from Pexels


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dmiranda2791 profile image
Daniel Miranda

We recently integrated TalkJS into our web app. I personally worked a lot with it and it has a nice API, straight forward concepts, dashboard to see the conversations and different pricing levels. It comes with UI components that you integrate into your app and get going. I have a good concept of it.

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Siddhant Sharma

In-App Messaging, Chat SDK, Real-time Communication at it’s best can be experienced using Channelize.io.

Channelize.io is a Communications-Platform-as-a-Service product. A Community Messenger Builders that enable businesses to provide messaging to their own users, customers or partners, in a self-branded manner, either as a stand-alone application, or integrated into their existing website & apps.

Depending on the type of business (Healthcare, Education, E-commerce, On-Demand, FinTech, Online Communities, etc), this communication can serve different use cases, and open unexplored avenues for growth. Examples: Interactions between Doctor & Patients, Teacher & Students, Sellers & Buyers, Users on Niche Dating/Matrimonial Communities, etc. on their own Web/Mobile Apps.

nektro profile image
philnash profile image
Phil Nash

Thanks @nektro !

Hi @rmarpozo , I'm a developer evangelist at Twilio. Would be happy to answer any questions you have about Chat and help you get started with it. Just let me know!

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Rubén Martín Pozo Author

Hi, we really like your chat API but we don't find any UI for it. We wouldn't like to have to build the UI from scratch. We've heard something about Twilio Frame but we don't quite understand how it will help creating a chat UI.


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philnash profile image
Phil Nash

Twilio Frame was intended to be a UI for Chat, however it ended up superseded by Twilio Flex.

Right now, outside of Flex, we don't provide prebuilt UIs.

I did recently write up how to use the Kendo conversational UI to build a chat with Twilio Chat which you might be interested in?