Internal communication software connects employees, clients and stakeholders within an organization.
There are over hundreds of these tools available in the market. If you are searching for one to implement in your company, this article is for you!
To help you find the right tool for your needs, we’ve compared the top options available in 2025. Whether your team is remote, spread across time zones, or working on the front lines, there’s a tool for you and let’s find it out in the next 5 mins.
** Quick Summary **
Our team took 53 days to try and test a total of 27 tools and condensed down its picks to 10 best internal communication software based on the selection criteria mentioned at the end of this article.
What is Internal Communication Software?
Internal communication software is a tool used in an organization for communication within teams in a company. This software is specifically designed for secure interaction, information sharing, collaboration and company updates, without allowing third-parties to access or participate in any kind of activity.
How Important Is Internal Communication Software In 2025?
Name a company that does not use an internal communication app in 2025 — just a handful of industries, right? That’s how widely chat apps are in use today.
What has changed in organizations after the introduction of these employee communication apps?
Here is a list of benefits that businesses are yielding with these platforms:
1. Makes Team Work Together, Better
Even if your team is spread out across different locations, they can still chat with each other, share files, and work together on projects, without having to stare at their screens for an important email reply.
No more needs to wait for in-person meetings to get important decisions made. Teams, clients, and stakeholders can connect with each other over secure meetings, without delays.
2. Keeps Employees Engaged - Gets Work Done Faster
Feeling included within an organization is a powerful motivation for employees to work better and stick with the company. The right communication tools help connect everyone and keep them on the same page.
A simple acknowledgement to recognitions and rewards, when done correctly within the company chat, makes it easier to show appreciation, boosting morale and loyalty.
3. Helps Everyone Share Information
Internal communication software is a 2-way communication tool. Their features not only help companies send out updates and announcements, but allow employees to share information and carry out important discussions on them.
These tools can include intranets and knowledge bases that help build transparency and trust by keeping employees in the loop.
4. Makes Remote and Hybrid Work Easier
Video calls, chat apps, and mobile-friendly tools help people stay connected no matter where they’re working.
Especially for employees without desks or company emails (like frontline workers), using a mobile app with communication features can make sure they get updates instantly and are informed on the go.
5. Helps Companies Listen and Improve
A company that is open to receiving feedback from its employees can easily improve their strategies and grow bigger and better.
Internal communication software offers tools like polls, surveys, and feedback to understand employee preferences on what’s working and what needs attention within the organization.
6. Addresses Modern Challenges
As per Pumble’s study, shockingly, one-third of employee experience experts are unhappy with the personalization currently offered by the internal chat tools.
Simply put, not everyone is satisfied with the automated one-size-fits-all message. Employees expect communication that feels more relevant and personal.
Many providers like MirrorFly and Cerkl Broadcast are working on these capabilities to make sure that the chat apps deliver a more personalized experience to users.
Want to know what other features and benefits these tools could offer to your platform? Here is a breakdown of the top 10 team communication software.
Top Leading Internal Communication Software For Enterprise
This section covers a simple breakdown of the top software available in 2025, including what makes each one stand out, their strengths, and how they’re commonly used.
1. MirrorFly
Best For: Any size of company that is looking for a custom, white-label internal communication solution.
MirrorFly stands out as a top-tier internal communication software trusted by millions of users globally. Designed to integrate seamlessly into your existing chat systems, it empowers businesses with advanced communication features like voice and video calling, real-time chat, live streaming, activity feeds, and SIP/VoIP calling, all within a secure, self-hosted environment.
What sets MirrorFly apart is its on-premises deployment capability, giving companies complete control over their data and uptime. This ensures zero dependency on third-party services and uninterrupted communication, no matter the scale.
Fully customizable and built with over 1000 robust features, MirrorFly adapts to your organization's specific security and compliance needs, including region-based privacy requirements. With white-label options, you can brand the platform as your own while managing every aspect of your internal communications.
Whether you're a startup or an enterprise, MirrorFly offers a flexible, secure, and scalable solution for keeping your teams connected and productive.
Unique Features of MirrorFly:
- Real-Time Messaging
- Private and Group Chats
- Video Conferencing
- Message History & Backup
- White-labeling Option
- End-to-End Encryption
- Read Receipts and Delivery Status
- Chatbot Integration
- Advanced UI Customization
- Analytics and Reporting
- Push Notifications
- File and Media Sharing
- Multi-Language Support
- Roles and Permissions
- Integration with Other Services
What are the Pros of MirrorFly?
- 100% Customizable (Features/ Workflow)
- Data Ownership
- Custom Security
- Flexible Hosting
- SIP/VoIP Solution
- Whitelabel Solution
- Hire Dedicated Team
- Full Source Code Ownership
Popular Use Cases of MirrorFly:
- Enterprises
- Telecommunication
- E-commerce
- Transportation
- Superapps
- Fintech
- Fitness and Wellness
- Social and Communities
2. HubEngage
Best For: Companies that focus on easy implementation & performance tracking
HubEngage is an all-in-one platform that helps companies stay in touch with their employees. It brings everything like messages, feedback surveys, employee recognition, and training into one easy-to-use system. The idea is to make communication simple, personalized for each employee, and trackable so companies know what’s working.
Unique Features of HubEngage:
- Multichannel Communication
- Targeted Content Delivery
- Surveys & Feedback
- Gamification & Rewards
- Onboarding & Training Modules
- Analytics Dashboard
What are the Pros of HubEngage?
- Highly Customizable
- User-Friendly Interface
- Works for Deskless Teams
- Fast Implementation
Popular Use Cases of HubEngage:
- Retail & Hospitality
- Healthcare
- Manufacturing
- Corporate Enterprises
3. Poppulo
Best For: Large companies that need to reach employees through multiple channels
Poppulo helps large companies manage communications across email, intranet, and digital signage. It offers drag-and-drop email tools, advanced targeting, and real-time analytics. It’s powerful, but may take some time to fully learn and set up.
Unique Features of Poppulo:
- AI-based personalized messaging
- Smart message timing
- Instant multi-device alerts
- Drag-and-drop email builder
- Event communication tools
What are the Pros of Poppulo?
- Scalability across large enterprises
- Easy and clear chat analytics
- Unified messaging across channels
Popular Use Cases of Poppulo:
- Company-wide emails
- Targeted updates
- Hybrid work communication
4. Microsoft Teams
Best For: Accommodating millions of conversations for everyday teamwork
As a part of Microsoft 365, Teams brings together chat, video calls, and file collaboration in one place. It's great for companies already using Microsoft apps, though it doesn’t include deep personalization or a company-wide newsfeed like full intranet tools.
Unique Features of Microsoft Teams:
- Seamless with Microsoft 365
- Chat, video, and file editing
- Secure access and data protection
- Built-in reports and insights
What are the Pros of Microsoft Teams?
- Centralised tools
- Strong security
- Great for hybrid teams
Popular Use Cases of Microsoft Teams:
- Team messaging
- Video calls and meetings
- Project collaboration
5. Jostle
Best For: Companies looking for a work communication app for effective employee engagement
Jostle is a modern intranet platform designed to improve how employees connect, communicate, and collaborate. It serves as a central place where employees can find updates, share news, and stay engaged with the company and each other. It's especially helpful for keeping communication organized and teams aligned.
Unique Features of Jostle:
- Simple, clean interface
- Centralized company news
- Social features for team connection
What are the Pros of Jostle?
- Quick setup
- Keeps everyone informed
- Boosts engagement and teamwork
Popular Use Cases of Jostle:
- Company-wide announcements
- Team engagement and culture building
6. Simpplr
Best For: Improving communication and employee experience with AI-powered features
Simpplr is a user-friendly, mobile-first intranet platform that brings employees together in one digital space. It offers helpful tools like an AI assistant, smart search, and employee surveys to improve communication and workplace experience. With features like recognition tools and strong analytics, Simpplr helps HR and comms teams boost engagement, especially in large or distributed workforces.
Unique Features of Simpplr:
- Personalized content suggestions
- Clean, user-friendly design
- Mobile and desktop support
- High employee adoption
- Real-time updates and reports
What are the Pros of Simpplr?
- Tailored content for each user
- Ideal for all worker types
- Keeps teams informed and engaged
Popular Use Cases of Simpplr:
- Central news and resource hub
- Surveys and employee feedback
- Hybrid work and onboarding support
7. Staffbase
Best For: Bringing all company news and tools into one place
Staffbase is a communication platform built for all types of workers whether they are in remote, office, and frontline. The platform delivers news, updates, and resources across mobile, desktop, intranet, and email. It comes with built-in analytics and customizable content paths and is a strong choice of software for enterprise communication among organizations.
Unique Features of Staffbase:
- Mobile-friendly for deskless workers
- Two-way leadership communication
- Integrates with Teams, SharePoint, email
- Real-time alerts and personalization
What are the Pros of Staffbase?
- Smooth on mobile and desktop
- All-in-one communication tools
- Strong analytics and branding
Popular Use Cases of Staffbase:
- News and alert sharing
- Reaching remote/frontline teams
- Surveys and transparency initiatives
8. Cerkl Broadcast
Best For: Sending each employee the right message, at the right time, through the right channel with AI features
Cerkl uses AI to personalize internal messages. The tool determines what content goes to which employee, when, and where. It reduces email overload by making sure each person only gets what is important for them. This internal chat tool is perfect for large teams that want to implement chat personalization without too much manual work.
Unique Features of Cerkl Broadcast:
- AI-driven content personalization
- Multi-channel delivery (email, intranet, Slack, mobile)
- Behavior-based message optimization
- GDPR-compliant and privacy-focused
What are the Pros of Cerkl Broadcast?
- Advanced personalization
- Cuts down communication overload
- Helpful support and strong analytics
Popular Use Cases of Cerkl Broadcast:
- Personalized internal newsletters
- Targeted employee engagement
- Scalable internal communications
9. Smarp
Best For: Helping employees share company-approved content on social media and become brand advocates
Smarp is an employee advocacy tool that helps companies turn their employees into brand ambassadors. It lets team members share approved company content on their own social media profiles. This is a smart way to improve the company’s visibility and reach on the internet.
Unique Features of Smarp:
- Easy external content sharing
- Engagement and reach tracking
- Simple, user-friendly design
What are the Pros of Smarp:
- Boosts online brand presence
- Easy for all employees to use
- Tracks advocacy performance
Popular Use Cases of Smarp:
- Brand amplification
- Employee-led social sharing
10. Happeo
Best For: Centralizing employee communication with intranet, chat, and knowledge sharing in one place
Happeo is an all-in-one digital workplace that acts like a modern company intranet. It delivers custom content feeds, allows easy file searching, and supports collaboration with chat, comments, and shared spaces. It’s easily integrated with third-party tools like Google and Microsoft tools.
Unique Features of Happeo:
- Personalized content feeds
- Smart search across tools (Drive, SharePoint)
- Hubs, directories, and social spaces
- Org charts, AI cleanup, and reports
What are the Pros of Happeo:
- Quick to launch
- Deep Google Workspace integration
- Promotes connection and sharing
Popular Use Cases of Happeo:
- Company announcements and teamwork
- Knowledge and document management
- Culture building across teams
Types Of Internal Communication Tools
Internal communication tools come in many forms, but they all aim to keep employees connected, engaged, and aligned with the company. Let’s explore the 5 main types of business communication software that are commonly available in the market.
1. Instant Messaging and Chat Tools
What They Do:
These tools let employees send quick messages in real time — great for fast updates, clarifying questions, and staying in sync without long email threads.
Why They’re Useful:
They keep projects moving by speeding up decisions and making communication between teams easier, especially for remote workers.
Key Benefits:
- Fast, real-time communication
- Works on both desktop and mobile
- Cuts down on email
- Helps teams work better together
- Often integrates with other work apps
Popular Tools:
MirrorFly, Apphitect, Slack, Microsoft Teams, WhatsApp Business, Jive, Workvivo, Chanty, Sociabble
2. Video Calling and Conferencing Tools
What They Do:
These tools make it possible to hold face-to-face meetings online, whether it’s a quick team catch-up or a company-wide presentation.
Why They’re Useful:
They help recreate the feeling of in-person meetings, which can improve understanding and team relationships even when everyone’s working remotely.
Key Benefits:
- Real-time voice and video communication
- Easy screen sharing
- Good for training, meetings, and updates
- Saves time and travel costs
- Adds human connection to digital work
Popular Tools:
Zoom, MirrorFly, Microsoft Teams, Apphitect, Google Meet, Sociabble
3. Email Communication Tools / Internal Newsletters
What They Do:
These tools help you send company-wide updates, newsletters, and announcements that employees can read in their inbox or through the company intranet.
Why They’re Useful:
They’re perfect for sharing important news, highlighting employee wins, and sending visual updates with photos, charts, or videos.
Key Benefits:
- Easy-to-build messages with drag-and-drop tools
- Personalized content (some with AI)
- Reaches employees across email, mobile, Slack, Teams, and SMS
- Tracks how many people open, click, or read the message
- Syncs with HR systems for accurate targeting
Popular Tools:
ContactMonkey, Poppulo, Workshop, Cerkl Broadcast, Mailchimp, HubSpot
4. Intranet and Employee Portals
What They Do:
These platforms act like an internal website or dashboard employees can log in to see company news, find documents, check policies, or access tools they need.
Why They’re Useful:
They give everyone a central place to stay informed, whether they’re in the office or on the go.
Key Benefits:
- Easy to use and mobile-friendly
- Can be rolled out quickly
- Connects with business tools (like HR or payroll systems)
- Helps remote or frontline employees stay in the loop
- Offers built-in tools for feedback, engagement, and analytics
Popular Tools:
Simpplr, Happeo, SharePoint, Jive, Axero, LumApps, Unily, Staffbase, Hub, PeopleOne
5. Employee Engagement and Feedback Tools
What They Do:
These tools help companies gather opinions, measure satisfaction, and stay on top of how employees are feeling through surveys, polls, or check-ins.
Why They’re Useful:
They give leadership insight into what’s working, what needs improvement, and how to boost morale and retention.
Key Benefits:
- Real-time feedback from employees
- Anonymous surveys for honest answers
- Actionable insights for managers and HR
- Helps guide people-first decision-making
- Measures success of internal programs and communications
Popular Tools:
Sociabble, MirrorFly, Apphitect, Simpplr, SurveyMonkey, Qualtrics, Culture Amp, Bonusly, Workvivo, 15Five, Nectar, Motivosity
How To Choose The Best Internal Communication Software?
Alright, now you have an idea of what features you need and the best team communication apps in the market. Now is the time to pick one that is perfect for your business requirements.
Here’s a clear, step-by-step guide to help you choose the best solution for your team:
1. Know What Internal Communication Tools Do and Why They Matter
Internal communication tools help your company share updates, resources, and feedback with employees efficiently. They reduce the need for constant meetings, improve productivity, and keep everyone on the same page.
These tools are key to:
- Keeping employees engaged
- Sharing information in real-time
- Supporting remote and hybrid teams
- Building a culture of transparency
2. Look at What Your Company Needs
Start by identifying what’s not working with your current communication setup.
Ask yourself:
- Are people missing important updates?
- Is collaboration across teams difficult?
- Do employees feel disconnected or uninformed?
Then define your goals:
- Do you want to boost engagement?
- Streamline information sharing?
- Get better feedback from employees?
Make sure that you have clear, measurable goals that will help you pick the right tool — and know if it’s working later on.
3. Understand Who You’re Communicating With
Every team is different, so it’s important to know your audience:
Frontline or deskless workers?
You’ll need a mobile-first tool with a simple interface.Office-based or hybrid teams?
You might need a mix of desktop and mobile options.Different time zones or shifts?
Look for tools that support on-demand access and don’t rely on live meetings.
Also, consider how technically proficient your team is. Tools with high adoption rates are usually more user-friendly and require less training.
4. Prioritize the Right Features
Here are the most useful features to look for, depending on what your team needs:
Must-Have Features:
- Instant messaging/chat
- Internal email/newsletter tools
- Video conferencing
- Surveys and feedback tools
- Intranet or employee portal
- File sharing/document storage
- Collaboration tools
- Follow/notifications
- Multi-language support
- Tool integrations
- Analytics
- Security
5. Consider Your Budget and Future Growth
Start with your budget:
Compare setup fees, training costs, and monthly pricing. Some tools are free for small teams, while others are built for large enterprises.
Plan for the future:
Choose software that can grow with your company. Look for flexible pricing plans and add-on features.
6. Test the User Experience
Even the most powerful software won’t work if employees don’t like using it.
Look for tools that are:
- Easy to navigate
- Mobile-friendly
- Personalized
Try demos or trials and get feedback from real users before committing.
7. Use Tech That Grows With You
New trends are shaping internal communication, especially AI. Leading platforms now offer:
- AI-powered personalization
- Automated newsletters
- Behavior-based segmentation
- Machine learning
And while more experimental tech (like VR meetings or emotion recognition) isn’t widespread yet, staying open to innovation is a smart long-term play.
Why Is MirrorFly The Leading Internal Communication Software?
After comparing the top internal communication platforms, one thing is clear: every organization has unique needs. The right choice depends on your team’s size, tech skills, and future plans.
But if your priority is full control, deep customization, and long-term scalability, MirrorFly clearly leads the list.
With 1000+ built-in features, self-hosting capabilities, and access to the full source code, MirrorFly gives companies unmatched flexibility and scalability. You’re not locked into any kind of ongoing fees. Instead, you get a one-time license with the freedom to adapt, brand, and scale the platform as your business grows. It’s especially ideal for large teams or enterprises looking to own their entire communication infrastructure, data sovereignty and custom security.
Final Tip:
Before fully rolling out any platform, test it with a small cross-functional team. Real-world feedback matters more than feature lists. And remember: the best internal communication software isn’t just packed with features — it’s the one your employees will actually enjoy using every day.
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