Well, it's time to announce our second collaboration!
Do you love Kentucky fried chicken? We do! And in the occasion of this we have helped them to build the CRM architecture. Read more about how it was on our partners' website.

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Singula Team developed a powerful CRM system based on customer data sets for KFC, enabling the fast-food giant to enhance customer engagement, streamline order management, and optimize personalized marketing campaigns. By analyzing customer preferences and purchasing behaviors, the CRM helps KFC tailor promotions, improve loyalty programs, and drive sales. For example, if a customer frequently orders from the KFC menu with prices, the system can offer targeted discounts or exclusive deals on their favorite meals, such as a special price on a Zinger Box or a Family Bucket. This data-driven approach not only boosts customer satisfaction but also increases revenue through strategic upselling and retention efforts.