Recovery tools love the sentence "works with your platform," as if platforms were interchangeable sockets. They are not. Stripe runs native retries you must weave around rather than duplicate. Recharge hands third parties a documented retry mode, provided the merchant's own native recovery stays off and the connection runs on a pasted token. Shopify billing contracts resolve a retry into a billing attempt the platform executes. Each rail has its own physics, and a schedule that ignores them fails in platform-shaped ways.
So Swipe Again publishes per-platform honesty instead of parity marketing: separate pages for how recovery works on Stripe, on Recharge, on each rail we support — including what we conduct, what the platform executes, and what we do not claim. Smart-retries language is qualified where a platform's contract merchants sit outside the model. Zero customers have been promised a mechanism their platform cannot run.
This restraint costs conversions in the short term; some merchants would rather hear yes. It buys the only asset that compounds in a trust business: the second year. A merchant who discovers the limits from your own pages renews. A merchant who discovers them from a failed charge does not, and tells the story at conferences. The recovery flow is one engine, but its honesty is per-platform — because the failures are.
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