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trustwall
trustwall

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I built a testimonial collection tool — here's what I learned

I'm building TrustWall — a tool that lets you collect testimonials with a simple link and display them on your site with embeddable widgets.

Why I built it

Every SaaS founder I talked to had the same problem:

  • Happy customers, but no testimonials on their site
  • Asking for reviews feels awkward
  • Displaying them nicely takes dev time

What I learned

Email is the #1 channel for collecting testimonials — 68% response rate with the right ask.

The #1 thing that surprised me: email is the best channel for collecting testimonials — 68% response rate when you ask within 7 days of delivery.

Tech stack

  • Next.js + React + Tailwind
  • Supabase for the backend
  • Stripe for billing
  • Hosted on Vercel

Would love feedback from the dev community. What would make you actually start collecting testimonials for your side projects?

Top comments (1)

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bhavin-allinonetools profile image
Bhavin Sheth

This is a real problem. When I launched my tools site, I also had happy users but almost zero testimonials because asking manually felt uncomfortable. One thing that worked for me was asking right after the user successfully finished a task — that timing matters a lot. A simple link makes it much easier. Curious, are you also planning to support text + screenshot testimonials?