Email sending and Intent tracking. Built my own Waitlist service.

Most email analytics stop at events.
Opened. Clicked. Delivered.

But those are just isolated signals, they dont tell a story.

I built KiteFlow around a different idea:

Email is just the starting point, not the outcome.

Instead of treating events as flat metrics, KiteFlow builds a timeline per user. The logic is simple:

1. Every email interaction becomes a timestamped event
2. Events are tied to a single contact (not just aggregated stats)
3. Events are ordered into a sequence

So instead of seeing:

42% open rate
8% click rate

You see:
User A opened > clicked > came back 2h later > clicked again
User B opened 3 times > never clicked
User C ignored > then clicked 18h later

That difference matters. A lot.
Because "3 opens" and "1 click" are not equal signals. One is passive, the other is intent.

Once you structure data this way, you can start asking better questions:

Who clicked but didnt convert?
Who keeps opening but never acts?
Who comes back later instead of immediately?

Right now, KiteFlow keeps it lean:

Tracks Sent, Delivered, Opened, Clicked
Builds a per-user event timeline
Surfaces who is actually engaging vs. just inflating open rates

No heavy "AI scoring," no fake precision, just raw sequences you can actually reason about.

Im curious how others think about this:
Do you care about event counts, or the order and timing of what users do?
Would this kind of timeline change how you follow up with users?