Nobody wants an AI talking to their customers. Everybody wants an AI helping the person who does.
What it does
- A conversation comes in → the AI reads it against your repo and drafts a grounded reply
- The draft appears as an internal note for your teammate to edit and send
- It's a bug → it's escalated as a GitHub issue with the specifics attached
- Answers are based on your actual code, so they stop being confidently wrong
What it does not do
It never sends a message to a customer. Every outgoing reply is a human's.
Honest note: beta — built and smoke-tested, waiting on a live inbox.
Setup
clone → ./setup.sh → pick Intercom → answer a few questions
~5 minutes. No server, no database, free.
Get it
The recipe is open source: github.com/akshaypatel-ai/ai-automations
This is one of 30+ automations in the series — the full write-up lives on my site.
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