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Arooj Javed
Arooj Javed

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Track SLA Breaches Like a Pro: Build Smart JIRA Dashboards Using Python

πŸ“Œ Overview

If your support team struggles to monitor SLA violations or track performance trends, this smart dashboard can help. Built for JIRA workflows, it visualizes real-time SLA metrics and empowers managers with actionable insights.

πŸ’‘ Key Features
β€’ Dynamic ticket trend visualization
β€’ SLA breach alerting system
β€’ Real-time agent performance charts
β€’ Simple integration with JIRA workflows

πŸ› οΈ Tech Stack
β€’ Python
β€’ Matplotlib, Seaborn
β€’ Dash / Flask
β€’ CSV/JSON dataset

πŸš€ Getting Started

git clone https://github.com/aroojjaved93/Smart-support-analytics-dashoard.git

πŸ“„ Follow the README for setup. Load your ticket logs and start visualizing metrics instantly.

πŸ“Š Make support data useful β€” with color-coded graphs, breach heatmaps, and user performance insights.

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🀝 Contribute

You can help grow this tool by:
β€’ ⭐ Starring the repo
β€’ πŸ“’ Sharing it on LinkedIn or Twitter
β€’ πŸ›  Submitting dashboard enhancement ideas

Let’s empower support teams with data!

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🏷 Recommended Tags:

data-visualization, jira, support-dashboards, flask, python, customer-service, analytics, machine-learning, open-source, real-time

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