π Overview
If your support team struggles to monitor SLA violations or track performance trends, this smart dashboard can help. Built for JIRA workflows, it visualizes real-time SLA metrics and empowers managers with actionable insights.
π‘ Key Features
β’ Dynamic ticket trend visualization
β’ SLA breach alerting system
β’ Real-time agent performance charts
β’ Simple integration with JIRA workflows
π οΈ Tech Stack
β’ Python
β’ Matplotlib, Seaborn
β’ Dash / Flask
β’ CSV/JSON dataset
π Getting Started
git clone https://github.com/aroojjaved93/Smart-support-analytics-dashoard.git
π Follow the README for setup. Load your ticket logs and start visualizing metrics instantly.
π Make support data useful β with color-coded graphs, breach heatmaps, and user performance insights.
βΈ»
π€ Contribute
You can help grow this tool by:
β’ β Starring the repo
β’ π’ Sharing it on LinkedIn or Twitter
β’ π Submitting dashboard enhancement ideas
Letβs empower support teams with data!
βΈ»
π· Recommended Tags:
data-visualization, jira, support-dashboards, flask, python, customer-service, analytics, machine-learning, open-source, real-time
Top comments (0)