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Farhad Malegam
Farhad Malegam

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Top 5 Live Chat Software Compared for Your Website

If you are running a business online, you have the privilege of having more support channels than 10-15 years ago. With the advancement of technology, you can communicate with your customers using various channels like social media, email, phone or live chat.

Nowadays, it has become imperative for every online business to have a live chat solution linked to their website. Live chat solutions help businesses to capture leads to a large extent. Apart from that, a live chat solution can make your task of online support much easier. It is one of the web designs features we provide to clients. Want to know another awesome feature? Go here.

Even if you don’t have a dedicated customer support team, you still can integrate live chat solutions to your website using many chats bot software available.

This article will look at the top 5 live chat software compared to your website.

1. HubSpot Live Chat

HubSpot is a popular US-based platform offering marketing, sales and CRM software along with resources and support to grow your business. HubSpot has also launched a live chat solution to connect with their website visitors in real-time easily and provide better customer support service.
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HubSpot Live Chat is offered as a freemium service that allows you to customize the look and feel of the software according to website design requirements. With HubSpot, you can also easily create targeted welcome messages, and all communications are automatically saved. Hubspot Live Char works great with customized website as well.

You can integrate HubSpot live chat to your website in minutes without the need for any code.

2. LiveChat

Next, in line with our list of the Top 5 Live Chat Software Compared for Your Website, LiveChat is a seamless real-time live chat experience to its customers. The live chat software helps businesses to capture leads and convert visitors to loyal customers.
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Powered by an AI technology chatbot, it allows businesses to boost their engagement with their customers 24x7. The LiveChat software also provides support for an in-built ticketing feature to allow customers to post support tickets.

3. PureChat

PureChat is another excellent live chat software for websites and is considered the fastest live chat solution available now. With purchase, businesses can have unlimited chats and access to a detailed dashboard with all statistics and insights.
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Pure chat also offers innovative iOS and Android apps enabling users to contact businesses from wherever they are. purchase also offers a 30-day free trial to its customers. The custom chat bot interface is quite simple and allows businesses to customize it accordingly.

4. Olark

Olark is also a popular live chat software providing seamless real-time customer support experiences for online businesses. It allows websites to create custom chat box forms and save user chat transcripts.
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Olark also provides options to integrate with various other platforms and tools as well.

5. LiveAgent

Last but not least, LiveAgent is another popular live chat software featured on many websites. It is an all-in-one helpdesk software that provides excellent customer service.
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With LiveAgent, you can install the software and explore the feature free for 14 days after which you need to pay to extend the service. LiveAgent also provides more than 130 ticketing features along with more than 200 integrations with various tools.

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