Introduction
If you've been building AI applications with LLMs lately, you've probably hit the same wall I did: these models are incredibly smart, but if we ask about current events, they don't know because they've been frozen in time. They only understand information from the data they were trained on. They don't know about your documents, your database, your company files, or what's actually happening in your business right now.
Two different approaches have emerged to solve this problem: RAG and MCP. And honestly, the way people talk about them can be confusing as hell. Let me break it down in a way that actually makes sense.
The Library vs Phone Analogy
Think about how you get information in everyday life:
RAG is like asking someone to look it up in their personal library
You ask: "Hey, what did our company policy say about remote work?"
Your friend doesn't rely on memory—they walk over to their filing cabinet, pull out the employee handbook, flip through the pages, find the relevant section, and read you the answer: "Remote work is allowed up to 3 days per week with manager approval."
They're searching through organized, stored documents to find the exact information you need. It's reliable because it's written down, but only as current as the last time those documents were updated.
MCP is like asking someone to check something right now with their tools
You ask: "What's the score in the India vs South Africa test match?"
Your friend pulls out their phone, opens the cricket app, checks the live score in real-time, and responds: "India is 245/4 in the second innings, leading by 180 runs."
They're getting fresh, up-to-the-second information by actively using tools (their phone, the internet) at that exact moment to access live systems.
The key difference:
RAG = "Can you look that up in your files?" (searches stored documents and knowledge bases)
MCP = "Can you check that for me right now?" (accesses live information using tools and APIs)
What's the Actual Problem?
Language models are frozen in time. For example, GPT-4 doesn't know what happened yesterday. Claude doesn't know what's in your company's shared drive. They don't know your customer support tickets, whether the shipment left the port, or any of the details that matter for real work.
To make LLMs useful for actual business tasks, you need to give them access to two things:
Knowledge (what's actually true right now)
Context (what's happening in your systems at this moment)
RAG and MCP solve these problems in fundamentally different ways.
RAG: Enhancing Memory
What is RAG?
RAG = Retrieval Augmented Generation
Think of RAG like giving the AI a research library and teaching it how to look things up before answering.
How RAG Actually Works
1. Store Your Information
- Take all your documents, support tickets, product manuals, knowledge base articles, etc.
- Break them into smaller chunks
- Convert each chunk into a numerical representation (called embeddings)
- Store these in a specialized database (vector database)
2. When Someone Asks a Question
- Convert their question into the same numerical format
- Search the database for the most relevant chunks
- Pull out the top matches (usually 3-10 chunks)
- Send those chunks along with the question to the LLM
- The LLM reads the context and generates an answer
Real-World Example
Let's say you run customer support for a software company:
- You have 1,000 support articles in your knowledge base
- A customer asks: "How do I reset my password on mobile?"
- RAG searches your knowledge base and finds the most relevant articles
- It sends those specific articles to the LLM
- The LLM generates a personalized response using that information
What RAG is Good For
Company knowledge bases – All your documentation in one searchable place
Research papers and reports – Finding relevant information across thousands of documents
Customer support – Answering questions based on your help documentation
Legal and compliance – Searching through contracts, policies, and regulations
Historical data – Any information that's already been collected and stored
RAG Limitations
It's backward-looking – Only knows what you've already stored
Can't take actions – Can't check live systems, send emails, or update databases
Retrieval accuracy matters – If it pulls the wrong documents, the answer will be wrong
Freshness depends on updates – If your data is outdated, so are the answers
MCP: Real-Time Connection
What is MCP?
MCP = Model Context Protocol
Think of MCP as giving the AI a set of tools it can actually use like giving it hands to interact with your systems in real-time. It's a standardized protocol introduced by Anthropic that works like USB-C for AI: instead of building custom integrations for every tool, MCP provides one universal way to connect AI systems to any data source or tool.
How MCP Actually Works
Instead of pre-loading information, MCP lets the LLM connect directly to live systems and tools:
1. Define Available Tools
- Create connections (servers) to your databases, APIs, applications
- Describe what each tool can do
- Set permissions for what the AI can access
2. When Someone Asks a Question
- The LLM decides which tools it needs to answer
- It calls those tools in real-time (checks the database, pings an API, etc.)
- Gets back fresh, live data
- Uses that information to generate a response
3. The LLM Can Chain Actions
- Check inventory → if low, create purchase order → notify manager
- Read support ticket → check customer history → suggest resolution
Real-World Example
Imagine you're managing an e-commerce business:
- Customer asks: "Where's my order?"
- MCP connects to your order management system in real-time
- Checks the tracking database
- Looks up the current delivery status
- Generates a response: "Your order is currently in Denver and will arrive tomorrow by 3 PM"
This is live data—not something stored weeks ago.
What MCP is Good For
Live system data – Check inventory, order status, account balances right now
Taking actions – Send emails, create tickets, update databases, trigger workflows
Multi-system workflows – Pull data from Salesforce, update Slack, log in your CRM
Real-time monitoring – Check server status, application performance, error logs
Dynamic interactions – Anything that requires checking or changing current state
MCP Limitations
Requires integration – Need to build connections to each system
Permission and security – Have to carefully control what the AI can access
Rate limits – API calls can be slower or hit usage limits
Complexity – More moving parts mean more things that can break
RAG vs MCP: When to Use Which
Use RAG When:
You have a large collection of static documents (manuals, policies, research papers)
You need to search and reference historical information
The information doesn't change frequently
You want fast, low-cost responses (retrieving from storage is cheap)
You're building a knowledge assistant or documentation chatbot
Use MCP When:
You need live, real-time data from systems
The AI needs to take actions (not just answer questions)
Information changes constantly (inventory, account data, order status)
You're building workflow automation with AI
You need to connect to multiple live systems (Slack, GitHub, databases, APIs)
Use Both Together When:
You want to combine historical knowledge with real-time actions
Example: An AI assistant that knows your company policies (RAG) and can also check employee schedules or submit time-off requests (MCP)
The Technical Deep Dive
RAG Architecture Components
Vector Database Options:
- Pinecone
- Weaviate
- Chroma
- FAISS (Facebook AI Similarity Search)
Embedding Models:
- OpenAI's text-embedding-3
- Sentence Transformers
- Cohere embeddings
Typical RAG Pipeline:
User Query → Embedding Model → Vector Search → Top K Results →
LLM Prompt (Query + Context) → Generated Answer
MCP Architecture Components
MCP Servers:
- Custom-built integrations to specific tools
- Can be HTTP APIs, database connectors, or service integrations
- Standardized protocol means one integration works across AI systems
Example Tools:
- Database queries (SQL)
- API calls (REST, GraphQL)
- File system operations
- Email and messaging systems
- Cloud services (AWS, Azure, GCP)
Typical MCP Flow:
User Query → LLM decides which tools needed → Tool calls executed →
Results returned → LLM synthesizes answer
Practical Decision Framework
Ask yourself these questions:
1. Is the information I need already collected and stored?
- Yes → Consider RAG
- No → Consider MCP
2. Does the information change frequently?
- Yes → MCP
- No → RAG
3. Do I need the AI to take actions or just answer questions?
- Take actions → MCP
- Just answer → RAG
4. Am I working with documents or live systems?
- Documents → RAG
- Live systems → MCP
Common Misconceptions
"RAG is old, MCP is the future"
Wrong. They solve different problems. RAG is still the best choice for document search and retrieval.
"MCP is just an API wrapper"
Kind of, but the key is that it's a standardized protocol (like USB-C) and the LLM can intelligently decide which tools to use and in what order. That's the intelligence layer.
"I have to choose one or the other"
Nope. Most production systems use both. RAG for knowledge, MCP for actions.
The Bottom Line
RAG = Smart search through stored knowledge
MCP = Live tool usage and actions through a standardized protocol
Both are essential techniques for making LLMs useful in the real world. RAG gives AI memory. MCP gives AI the ability to interact with the present moment.
The future of AI applications will use both pulling from knowledge bases when needed and connecting to live systems when action is required. Think of RAG as the AI's long-term memory and MCP as its ability to pick up the phone and check what's happening right now.
Thanks
Sreeni Ramadorai

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