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#productdesign

The intersection of business, technology, and user experience in products

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Design AI Usage Metrics So Teams Can Challenge the Story They Tell

Design AI Usage Metrics So Teams Can Challenge the Story They Tell

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1 min read
How Smarter Route Planning Can Improve Caravan Travel in Australia

How Smarter Route Planning Can Improve Caravan Travel in Australia

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5 min read
A Bulk Delete Confirmation Must Show the Set That Will Actually Disappear

A Bulk Delete Confirmation Must Show the Set That Will Actually Disappear

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1 min read
“Safe AI for Teens” Needs a Recoverable Escalation Flow, Not One Generic Refusal

“Safe AI for Teens” Needs a Recoverable Escalation Flow, Not One Generic Refusal

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3 min read
Show What an AI Agent Did Not Inspect Before Asking for Review

Show What an AI Agent Did Not Inspect Before Asking for Review

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2 min read
Design an AI Mentor to Hand Control Back to the Student

Design an AI Mentor to Hand Control Back to the Student

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2 min read
Keep Rejected Options in Your Agent Decision Log

Keep Rejected Options in Your Agent Decision Log

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3 min read
Design a Creative-Tool Exit Before Users Need It

Design a Creative-Tool Exit Before Users Need It

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1 min read
What the UK Tobacco Ban Teaches Builders About Norms

What the UK Tobacco Ban Teaches Builders About Norms

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4 min read
The Subtraction Principle Part 2 — Why the Best Meditation Tools Do Less

The Subtraction Principle Part 2 — Why the Best Meditation Tools Do Less

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4 min read
Design AI Onboarding Around the First Reversible Success

Design AI Onboarding Around the First Reversible Success

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2 min read
Why We Built a Messaging App That Looks Like a Calculator

Why We Built a Messaging App That Looks Like a Calculator

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3 min read
Your Mom Is Not a Doctor. Neither Is Your Lawyer. And That's Fine.

Your Mom Is Not a Doctor. Neither Is Your Lawyer. And That's Fine.

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5 min read
The Augmented Builder: How AI Reimagined the Product-to-Code Pipeline

The Augmented Builder: How AI Reimagined the Product-to-Code Pipeline

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3 min read
LLM-as-Reducer and the Case for Killing the AI Label

LLM-as-Reducer and the Case for Killing the AI Label

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7 min read
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