If you're a B2B seller, you know how complicated product pricing can be for wholesale customers. I was stuck in the same boat trying to offer my customers an easy experience.
I started using the Request a Quote & Hide Price app on my Shopify store. This app allowed me to hide the prices and made it easy for customers to inquire about their purchases. This app has truly transformed my business, and made it seem more personal to the customers.
The results were remarkable, and I'm very excited to share it with you. By using this app, I made it easier for customers to buy from me. Which means happier customers, and more brand loyalty.
Key Takeaways
- Simplified the purchasing process for customers
- Allowed for custom quotes and personalized experience
- Streamlined customer inquiries
- Increased customer satisfaction and loyalty
- Improved overall business efficiency
My Pricing Dilemma as a B2B Seller
I had a real challenge finding a way to process the prices for my wholesale customers. You know as a B2B seller, the buyers typically ask for a custom quote, making it impossible to show just a standard fixed price.
In a lot of ways, just showing standard fixed prices the way they're shown on traditional e-commerce sites didn't work for me. I needed a system to give quotes that fit each customer's needs. So I decided to explore the option of simply hiding prices altogether and going with a "price upon request" option.
Key challenges included:
- Managing complex pricing structures for different clients
- Providing a seamless user experience despite the lack of visible prices
- Ensuring that the solution integrated well with my existing Shopify ecosystem
I put a "price on request" option on my product and collection pages as a means of solving these issues because it lets potential clients ask questions about price while staying on that page.
This feature allowed me to have a user-friendly site and figure out a way to provide custom quotes. Next was the more tricky part of finding an app that would allow me to accomplish this in a flexible, easy way.
How to Hide Price on Shopify: Finding the Right Solution
I was looking for a way to hide prices on Shopify for my B2B store. I then discovered the SB Request a Quote, Hide Price shopify app. This app allows me to choose price visibility in my store. It hides the product prices, and then gives me the option for 'prices on request', which was what I needed.
I spent some time looking for the solution. I also tried to change the settings manually and customize price displays, but it was very slow. Then I found the Request a Quote & Hide Price app. This app was more than hide price display, it also had capabilities to improve customer interaction.
It doesn't get easier than using the Request a Quote & Hide Price app. The install was easy, and hiding prices on my products was a breeze. I was able to customize the request quote feature to match my store's brand and feel.
The app also shows me the analytics of customer interactions, and helps me gauge my sales approach, and make my customers happier.
In conclusion, after trying to find the right solution for hiding prices on Shopify, I eventually found the Request a Quote & Hide Price app, and have been able to customize price visibility while delivering a tremendous experience to my customers, which is perfect for my B2B store.
Setting Up the "Price on Request" Feature
Getting the "price on request" option set-up was super easy! The app was designed so nicely! I was able to disable products' prices, and ask the customer for a quote instead.
So, I went into the app and selected the settings and then chose the products to hide prices on. It is all so simple to use, really, they use a checkbox system. This made it easy for me to update pricing options in my store.
Design Customizations
I liked that I can customize the way the app looks. I was able to make the quote request form match my store perfectly. I can change colors, fonts and there are custom fields to get even more information from customers if needed.
I could also customize some of the buttons and emails that get sent. It made the "price on request" feature completely feel like part of my store and it improved the customer experience a lot.
Placement Options
Once I worked out the setup on the app, it was a simple decision on which page to place the form on my products pages. The app provided choices, for example: above or below the description or a pop-up. I went with the description below for best use experience.
By placing the form appropriately, I encouraged more customers to use the form. There was not a bad shopping experience for any customer using the feature. The flexibility in placement of the form was vital for making it fit well for my store.
Ultimately, it was easy to set up the "price on request" function. It gave me the option to control my pricing choices and have better customer interaction. Overall, I was able to utilize the design options and the placement of the app to make it fit in with my store.
Multiple Contact Options for Customer Convenience
I use the Request a Quote & Hide Price app to let my customers choose how they want to contact me. Their experience has improved a lot! Now they can contact me through a form, WhatsApp, or just by calling me!
The app has multiple ways of contacting me, which has made it easier for customers to ask for a price! I can respond immediately! This has made customers much happier and has made my sales process so much easier!
Key Contact Options:
- A contact form on my Shopify store.
- WhatsApp for quick inquiries.
- A direct call option for more personalized service.
Since I offered more ways to contact me, I have had more inquiries from customers. Buyers like to contact me in whichever way they feel comfortable. The app has allowed the prices to be hidden on Shopify, but it has still been easy for customers to contact me.
Custom pricing displays make it easier for me to customize the way I sell to customers, since they can contact me in a way that is best for them. This has significantly contributed to me engaging with customers and developing better relationships!
All in all, the various contact options to the Request a Quote & Hide Price app have improved customer convenience tremendously. It gives me the opportunity to reply quickly to inquiries and improve my overall customer relationship.
The Quotation Management System
The quotations management system has been totally awesome. It has made managing customer inquiries a lot easier. It has been a great tool for sales and allowed me to track and respond to quotes from the same dashboard.
The quotations management system is a great tool for managing customer inquiries. It has allowed me to track and respond to instances of requesting quotes, ensuring no sales are missed. The best thing about this system is that the dashboard displays any pending quotes so I can prioritize inquiries based on their potential dollar value.
This system has really helped my sales. It organizes the quotes, allowing less room for error while providing timely responses to potential customers. Timely responses have made customers happier and resulted in converting more leads to sales.
It also works well with my Shopify setup by allowing a seamless transition from quote to orders. The system provides an all-in-one solution for keeping my sales process smooth from inquiry to order completion.
In conclusion, the quotations management system has been vital to managing customer inquiries, which has led to increased sales. It has helped me keep my customers satisfied, drive sales, and remain competitive. While I still have hidden pricing on Shopify, I still consider this tool a foundational step in my sales strategy.
Unexpected Results After Hiding Product Prices
I honestly didn't anticipate the huge success of hiding product prices, the "price on request" feature changed my whole approach to selling. Big game-changer. "It's helped me convert shopper interest to orders quickly and easily," hit me like a ton of bricks. There's no doubt that hiding prices also helped me increase sales. It made the sales process less consistent than it had been.
The app allowed me to eliminate the price displays and offer customers a different experience by hiding prices altogether. This eliminated random questions, and allowed my team to focus their energy and time on the best leads.
Some big wins after hiding prices were:
- More sales thanks to a better sales process.
- Happier customers with custom quotes.
- Less unwanted questions, so my team could focus on the best leads.
All in all, price hiding was a huge win for my store. I experienced more sales and even happier customers. I will continue to use this feature to make the store even better.
Integration with My Existing Shopify Ecosystem
The best thing I did for my Shopify store was install the Request a Quote & Hide Price App. It was simple to install and integrate. The app integrated well with my store's theme and other apps, while delivering a simple solution for managing prices and requests from customers alike.
While I have no issue passing along the costs of the sale to customers, the Shopify pricing customization options this app provided me remain a huge benefit to my business. I was able to hide prices with ease and show custom pricing in keeping with my sales approach.
The custom pricing display options also allowed me to choose the best way to show pricing for my customers to make their shopping experience clear for my customers. The added flexibility made shopping better for customers on my site.
Also, I had a simple process to get the app set up with little tech experience. Many app developers overlook ease of use to users without tech savvy or coding knowledge.
Overall, the Request a Quote & Hide Price app has been a good addition to my Shopify setup. It had the flexibility and customization I needed to better engage customers and maybe drive sales.
Pros and Cons of the Request a Quote & Hide Price App
I got to experience the good and bad of using the Request a Quote & Hide Price app. Before deciding what to do, it's important for Shopify sellers to know these things. I will cover customer interaction, price setting, and flowing the business.
Enhanced Customer Communication
This app has really helped me talk to customers better. Not showing pricing allowed me to learn about what they actually needed. Then I could make offers that matched them exactly.
Greater Control Over Pricing Strategy
It also helped me manage my prices better. I could adjust them for each customer, depending on what they asked for and what the market dictates. This way is great for staying competitive for me.
Custom quotes also made customers happier and built trust in the process. This was especially valuable for B2B customers with added requirements.
Additional Step in Customer Journey
But still, it made things a little bit more difficult for customers. It added an extra step that could've made them exit the site without purchasing. This was a huge concern of mine.
Management Time Requirements
When I say that relative to the patches of handling all the quote requests, it consumed a lot of time and I had to personally reply to every single quote request, that is not a small expense when it pertains to time.
Learning Curve for New Staff
I also struggled to train some new employees on how to utilize the app. The new employees were given a fair amount of training just to learn how to handle the quotes properly. This did not add any significant help to my business.
At the end of the day, I expect the app had its pros in terms of more descriptive customer conversations and price control. However, there were also downsides to the app, such as, more steps for the customers and increased work for myself. I hope that by reviewing the pro's and con's, other Shopify sellers can determine if the app will work for their needs.
Conclusion: Is This Price Hiding Strategy Right for Your Store?
Now that I've reflected on my experience with the Request a Quote & Hide Price app, I see the advantages of the app. I felt more able to facilitate customer inquiries. This process allowed me to clarify my sales funnel.
Consider your sales process and your contact with customers. If inquiries about pricing are common for you, concealing the price may work great with your business model as you're managing the customer interest in a positive way.
My experience with the app allowed me to improve my sales and client satisfaction. By considering what your store truly needs, you can make that decision if concealing the price is right for you.
Having prices concealed on Shopify is entirely dependent on your particular business model and how you interact on a regular basis with customers. You should test and evaluate the Request a Quote & Hide Price app to see if it works well with your store needs.
FAQs
How do I hide product prices on Shopify?
To hide product prices on your Shopify site, you can download and use the Request a Quote & Hide Price app. They will let you hide prices and provide a 'price on request' button.
Can I customize the quote request form and email responses?
Absolutely, with the Request a Quote & Hide Price app, you can customize the quote request form, buttons, and email quote responses; this is important to keep consistent with your store's brand.
What contact options are available for customers to reach out to me?
They can reach out to you using the form, WhatsApp, or just give you a quick call. Then it will be easy for them to ask about prices.
How do I manage customer inquiries and quotes?
THe app provides a quote management system to track and respond to quotes all in one place to manage leads into sales.
Will hiding product prices affect my store's conversion rates?
Hiding your prices and utilizing the "price on request" function has proven to help dramatically increase conversions as well as streamline the sales process.
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