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In-house IT hire vs managed IT services company — which did you go with and why?
Joel
Joel
Joel
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Sep 11
In-house IT hire vs managed IT services company — which did you go with and why?
#
management
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operations
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productivity
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1 min read
AI Won't Fix a Broken Process. Map It First, Then Automate
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 14
AI Won't Fix a Broken Process. Map It First, Then Automate
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automation
#
process
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operations
2
 reactions
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2
 comments
6 min read
Never Automate a Monthly Task First: Why Frequency Beats Pain
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 8
Never Automate a Monthly Task First: Why Frequency Beats Pain
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automation
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smallbusiness
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operations
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6 min read
We Fixed the Symptom and Filed It as a Root Cause
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Sep 7
We Fixed the Symptom and Filed It as a Root Cause
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sergueyshinder
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itops
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incidentresponse
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operations
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2 min read
Automate Collections Before Marketing: Chase Money You Already Earned
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 11
Automate Collections Before Marketing: Chase Money You Already Earned
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automation
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cashflow
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operations
1
 reaction
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2
 comments
7 min read
Our alerts went nowhere for 59 days. Here is what we changed.
Opservo
Opservo
Opservo
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Oct 10
Our alerts went nowhere for 59 days. Here is what we changed.
#
linux
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devops
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monitoring
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operations
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1
 comment
2 min read
How to Monitor and Alert on Redis Memory Fragmentation Before It Causes Latency Spikes
Opservo
Opservo
Opservo
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Oct 10
How to Monitor and Alert on Redis Memory Fragmentation Before It Causes Latency Spikes
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linux
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devops
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monitoring
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operations
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4 min read
Most of Your Support Tickets Are One Question You Never Answered
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 6
Most of Your Support Tickets Are One Question You Never Answered
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automation
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customersupport
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operations
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6 min read
Delete the report before you automate it: the test most owners skip
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 10
Delete the report before you automate it: the test most owners skip
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automation
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smallbusiness
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operations
1
 reaction
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6 min read
Your AI agent drifts because nobody gave it a job description
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 6
Your AI agent drifts because nobody gave it a job description
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aiagents
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automation
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operations
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1
 comment
7 min read
Forty Hours of SOPs in a Weekend, and Why Nobody Follows Them
Archit Mittal
Archit Mittal
Archit Mittal
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Sep 1
Forty Hours of SOPs in a Weekend, and Why Nobody Follows Them
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sops
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automation
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operations
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6 min read
Which fleet vehicle should I check first? Modeling a maintenance priority score
Siandro Sena
Siandro Sena
Siandro Sena
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Aug 31
Which fleet vehicle should I check first? Modeling a maintenance priority score
#
analytics
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data
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operations
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7 min read
Why Workflow Automation Fails When Nobody Owns the Handoff
Justin Buchanan
Justin Buchanan
Justin Buchanan
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Aug 29
Why Workflow Automation Fails When Nobody Owns the Handoff
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operations
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productivity
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4 min read
Why Put a Queue in Front of a One-Job Worker?
Kingsley Onoh
Kingsley Onoh
Kingsley Onoh
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Aug 29
Why Put a Queue in Front of a One-Job Worker?
#
bullmq
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redis
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backpressure
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operations
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7 min read
RPA vs BPA vs Intelligent Automation: A Practical Map for Ops Leaders
Snehasish Konger
Snehasish Konger
Snehasish Konger
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Aug 23
RPA vs BPA vs Intelligent Automation: A Practical Map for Ops Leaders
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automation
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operations
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productivity
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7 min read
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