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Paperium
Paperium

Posted on • Originally published at paperium.net

The Personalization Trap: How User Memory Alters Emotional Reasoning in LLMs

When AI Remembers You: The Hidden Bias in Personalized Chatbots

Imagine a friendly robot that knows you’re a single mom juggling two jobs.
Would it comfort you differently than if it thought you were a CEO? Scientists have discovered that AI assistants that store personal details can indeed change the way they read emotions.
In a series of tests, the same story was shown to several AI models, but when the “user profile” switched from a low‑income parent to a wealthy executive, the AI’s emotional advice shifted dramatically.
It’s like a friend who, after hearing you’re a student, offers cheap coffee, but suggests a fancy dinner when they think you’re a business leader.
The study found that the “memory‑enhanced” AI often gave more accurate, supportive responses to advantaged profiles, unintentionally echoing real‑world social hierarchies.
This personalization trap warns us that the very feature meant to make AI feel more caring could also deepen inequality.
As we invite AI deeper into daily life, we must design it to remember us fairly, not just favorably.
Think about that next time you chat with a bot.

Read article comprehensive review in Paperium.net:
The Personalization Trap: How User Memory Alters Emotional Reasoning in LLMs

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