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The People Who Understand Our Oldest Systems Retire Before It Does
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The People Who Understand Our Oldest Systems Retire Before It Does

#sergueyshinder #futureofit #legacysystems #itworkforce
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2 min read
Every Department Wanted the Premium Option Until It Appeared on Their Budget
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Every Department Wanted the Premium Option Until It Appeared on Their Budget

#sergueyshinder #itbusiness #itmanagement #budgeting
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2 min read
Six Hundred Reports Left Our Systems Each Month and Ninety Were Read
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Six Hundred Reports Left Our Systems Each Month and Ninety Were Read

#sergueyshinder #data #reporting #governance
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2 min read
A Folder Vanished and Both Sides Thought the Other Had a Copy
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A Folder Vanished and Both Sides Thought the Other Had a Copy

#sergueyshinder #cloud #backup #saas
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2 min read
The Scripts Holding Our Month End Together Had One Author
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The Scripts Holding Our Month End Together Had One Author

#sergueyshinder #automation #devops #itmanagement
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2 min read
They Did Not Break Our Second Factor, They Rang the Service Desk
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They Did Not Break Our Second Factor, They Rang the Service Desk

#sergueyshinder #cybersecurity #identity #socialengineering
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2 min read
Count How Many Times You Have Fixed the Same Thing
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Count How Many Times You Have Fixed the Same Thing

#sergueyshinder #itoperations #itsm #problemmanagement
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2 min read
The Only Thing Our Records Kept Was the Latest Answer
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The Only Thing Our Records Kept Was the Latest Answer

#sergueyshinder #data #datagovernance #audit
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2 min read
Approving a Project Cost Nothing, So We Approved Everything
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Approving a Project Cost Nothing, So We Approved Everything

#sergueyshinder #itbusiness #itmanagement #projectmanagement
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2 min read
Replacing an Algorithm Is a Decade of Inventory Work
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Replacing an Algorithm Is a Decade of Inventory Work

#sergueyshinder #futureofit #encryption #security
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2 min read
If the Job Cannot Show What It Did, Somebody Will Do It Again
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If the Job Cannot Show What It Did, Somebody Will Do It Again

#sergueyshinder #automation #devops #observability
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2 min read
Half of Our Successful Changes Were Never Verified
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Half of Our Successful Changes Were Never Verified

#sergueyshinder #itoperations #changemanagement #itsm
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2 min read
Break Glass Had Become the Front Door
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Break Glass Had Become the Front Door

#sergueyshinder #cybersecurity #privilegedaccess #identity
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2 min read
Who Answers the Phone at Two in the Morning
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Who Answers the Phone at Two in the Morning

#sergueyshinder #itoperations #incidentresponse #itsm
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2 min read
The Next Wave of Shadow IT Will Be Built, Not Bought
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The Next Wave of Shadow IT Will Be Built, Not Bought

#sergueyshinder #futureofit #governance #automation
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2 min read
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