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Our Training Customer Placed More Orders Than Most of Our Real Ones
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
Our Training Customer Placed More Orders Than Most of Our Real Ones
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sergueyshinder
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data
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forecasting
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testing
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2 min read
Our Delivery App Saved Finance Two Jobs and Transport Was Asked to Pay for It
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
Our Delivery App Saved Finance Two Jobs and Transport Was Asked to Pay for It
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sergueyshinder
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itbusiness
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budgets
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businesscase
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2 min read
Our Right to Work Checks Are Going Digital and Our Onboarding Still Expects a Photocopy
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
Our Right to Work Checks Are Going Digital and Our Onboarding Still Expects a Photocopy
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futureofit
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identity
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hr
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2 min read
The Cable to Our Gatehouse Was Forty Metres Too Long and the Old Switch Had Been Hiding It
Serguey Shinder
Serguey Shinder
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Oct 30
The Cable to Our Gatehouse Was Forty Metres Too Long and the Old Switch Had Been Hiding It
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sergueyshinder
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infrastructure
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networking
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cabling
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2 min read
Our Leaver Process Forwarded Her Mailbox to the Manager Her Grievance Was About
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Serguey Shinder
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Oct 30
Our Leaver Process Forwarded Her Mailbox to the Manager Her Grievance Was About
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sergueyshinder
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automation
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privacy
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hr
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2 min read
Our Fuel Card Portal Read Its Sign In Code to a Voicemail Anyone Could Dial Into
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
Our Fuel Card Portal Read Its Sign In Code to a Voicemail Anyone Could Dial Into
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sergueyshinder
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cybersecurity
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authentication
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fraud
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2 min read
Five Directors Priced an Hour of Downtime and Together It Came to Three Times Our Turnover
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
Five Directors Priced an Hour of Downtime and Together It Came to Three Times Our Turnover
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itbusiness
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risk
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businesscase
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2 min read
The Transport Office PC Crashed Every Afternoon Because Nobody Ever Signed Out
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
The Transport Office PC Crashed Every Afternoon Because Nobody Ever Signed Out
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sergueyshinder
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itoperations
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desktop
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troubleshooting
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2 min read
A Drone Counted Our Warehouse in One Night and Our Stock System Could Not Keep Up
Serguey Shinder
Serguey Shinder
Serguey Shinder
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Oct 30
A Drone Counted Our Warehouse in One Night and Our Stock System Could Not Keep Up
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sergueyshinder
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futureofit
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warehouse
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automation
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2 min read
Our Cash Matching Reached Ninety Two Percent by Guessing Which Invoice Customers Meant
Serguey Shinder
Serguey Shinder
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Oct 28
Our Cash Matching Reached Ninety Two Percent by Guessing Which Invoice Customers Meant
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sergueyshinder
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automation
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finance
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metrics
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2 min read
Our Customer Tiers Were Calculated Once in 2020 and Never Again
Serguey Shinder
Serguey Shinder
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Oct 28
Our Customer Tiers Were Calculated Once in 2020 and Never Again
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data
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customers
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masterdata
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2 min read
Our Service Desk Scored Ninety Four Percent and Never Asked Anyone at a Depot
Serguey Shinder
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Oct 28
Our Service Desk Scored Ninety Four Percent and Never Asked Anyone at a Depot
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sergueyshinder
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itoperations
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servicedesk
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metrics
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2 min read
The Gas Suppression in Our Server Room Had Been Switched to Manual for Three Years
Serguey Shinder
Serguey Shinder
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Oct 28
The Gas Suppression in Our Server Room Had Been Switched to Manual for Three Years
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sergueyshinder
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infrastructure
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datacenter
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resilience
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2 min read
Her Session Was Stolen From the Family Computer and Our Second Factor Never Saw It
Serguey Shinder
Serguey Shinder
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Oct 28
Her Session Was Stolen From the Family Computer and Our Second Factor Never Saw It
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cybersecurity
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identity
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malware
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2 min read
Our Fixed Price Implementation Came With Sixty Four Assumptions and We Owned Every One
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Serguey Shinder
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Oct 28
Our Fixed Price Implementation Came With Sixty Four Assumptions and We Owned Every One
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itbusiness
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contracts
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suppliers
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2 min read
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