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Tej Pandya

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A Brief, a Gate and a Log: What an Agent-Era Agency Sells, in Code

A Brief, a Gate and a Log: What an Agent-Era Agency Sells, in Code

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2 min read
A Control Plane for an AI-Run Firm: Workflow, Agent and Human Lanes

A Control Plane for an AI-Run Firm: Workflow, Agent and Human Lanes

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2 min read
Make Your Store Callable by AI Assistants: A Feed and Tool Contract Sketch

Make Your Store Callable by AI Assistants: A Feed and Tool Contract Sketch

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2 min read
Turn a Job Role Into an Agent Task Spec: Scope, Limits and Escalation in Code

Turn a Job Role Into an Agent Task Spec: Scope, Limits and Escalation in Code

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2 min read
Design an Agent-Callable Action: Schema, Idempotency, Scoped Auth and Receipts

Design an Agent-Callable Action: Schema, Idempotency, Scoped Auth and Receipts

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2 min read
Build a Per-Customer Product List Without Letting the Model Invent Products

Build a Per-Customer Product List Without Letting the Model Invent Products

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2 min read
Define a Lead Handoff Record Before You Report Lead Counts

Define a Lead Handoff Record Before You Report Lead Counts

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2 min read
Model a Call-to-CRM Handoff as Linked Events, Not One Summary

Model a Call-to-CRM Handoff as Linked Events, Not One Summary

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3 min read
Build an Agent-Friendly Customer Record Before Replacing the CRM Screen

Build an Agent-Friendly Customer Record Before Replacing the CRM Screen

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3 min read
Model a Sales Reminder as a State Machine, Not a Prompt

Model a Sales Reminder as a State Machine, Not a Prompt

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2 min read
Build an AI Lead Handoff That a Sales Rep Can Actually Use

Build an AI Lead Handoff That a Sales Rep Can Actually Use

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3 min read
Build an Industry-Onboarding Preview, Not a Prompt That Rewrites Your CRM

Build an Industry-Onboarding Preview, Not a Prompt That Rewrites Your CRM

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2 min read
Is Your Agent an App? What MCP and the ChatGPT Apps SDK Mean for Portability

Is Your Agent an App? What MCP and the ChatGPT Apps SDK Mean for Portability

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2 min read
Build Agents That Keep Their Rules: What to Test Before You Ship a Vertical Agent

Build Agents That Keep Their Rules: What to Test Before You Ship a Vertical Agent

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2 min read
How to Make a Web Service Usable by AI Agents

How to Make a Web Service Usable by AI Agents

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3 min read
How to Build an AI Assistant That Finishes Tasks: Nine Checks Beyond the Model

How to Build an AI Assistant That Finishes Tasks: Nine Checks Beyond the Model

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5 min read
How to Make Your Store Findable by AI Shopping Agents

How to Make Your Store Findable by AI Shopping Agents

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3 min read
Agents Need Better APIs, Not Just Fewer Screens

Agents Need Better APIs, Not Just Fewer Screens

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3 min read
Build for Tasks, Not Only Prompts

Build for Tasks, Not Only Prompts

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3 min read
Build for Inbound: Why AI Receptionists and Chat Agents Beat AI Cold Callers

Build for Inbound: Why AI Receptionists and Chat Agents Beat AI Cold Callers

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2 min read
What Dropbox Can Teach Us About Sharing AI Tools

What Dropbox Can Teach Us About Sharing AI Tools

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2 min read
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