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Johnny Santamaria
Johnny Santamaria

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UX Writing Challenge: Day 5

From:
DailyUXWriting

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Scenario: The user works in graphic design. While critiquing a design in a mobile app, their phone abruptly turns off. When they restart the phone, they reopen the app.

Challenge: Write a message the user will read immediately upon opening the app. What do they need to know? What steps (if any) do they need to take to recover their content? What if they can't recover the content?

Headline: 40 characters max
Body: 140 characters max
Button(s): 20 characters max

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Headline:
Content recovery notice

Body:
You have unsaved content due to an abrupt shutdown

Buttons:

Recover last save

Why I chose this

  1. Clarity
  2. Urgency
  3. Focus on Recovery
  4. Action-oriented
  5. Acknowledges the problem

Conclusion

This approach prioritizes the user's needs by quickly addressing their concerns and offering a direct solution, creating a positive and reassuring experience even during a frustrating situation. The short notification also reduces the user's stress about losing all their work.

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