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Site Reliability Engineering

Site Reliability Engineering principles, practices, and culture.

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What multi-AZ buys, and what it doesn't

What multi-AZ buys, and what it doesn't

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3 min read
One queue nobody was reading filled the disk and RabbitMQ stopped every publisher we had

One queue nobody was reading filled the disk and RabbitMQ stopped every publisher we had

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2 min read
Designing Fresh, Tenant-Safe Retrieval for SaaS Help Centers (and Why I Chose One)

Designing Fresh, Tenant-Safe Retrieval for SaaS Help Centers (and Why I Chose One)

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5 min read
We put 7 frontier models on call for 100 real Kubernetes incidents. The best fixed 79.

We put 7 frontier models on call for 100 real Kubernetes incidents. The best fixed 79.

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5 min read
How I cut incident response time by 40% without buying new tools

How I cut incident response time by 40% without buying new tools

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4 min read
Logging Service Platforms for Startups: A 4-Stage Checkout Noise Budget

Logging Service Platforms for Startups: A 4-Stage Checkout Noise Budget

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7 min read
Kubernetes: un SLO para el correo de CI

Kubernetes: un SLO para el correo de CI

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5 min read
Postmortem (hypothetical): our health check was so thorough it took every instance out of the load balancer at once

Postmortem (hypothetical): our health check was so thorough it took every instance out of the load balancer at once

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4 min read
Our Redis replica spent three days restarting the same sync

Our Redis replica spent three days restarting the same sync

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2 min read
AI Incidents Expose Your Team's Oversight Blind Spot

AI Incidents Expose Your Team's Oversight Blind Spot

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6 min read
Mr. November and the Myth of the Green Dashboard

Mr. November and the Myth of the Green Dashboard

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5 min read
5 Nodemailer Alternatives for Sending Email OTPs in 2FA Systems: Stable Login Contracts

5 Nodemailer Alternatives for Sending Email OTPs in 2FA Systems: Stable Login Contracts

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6 min read
2026 Token Count, LLM API Cost, and Portable Support Triage

2026 Token Count, LLM API Cost, and Portable Support Triage

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5 min read
HPA does not keep the replicas you set with kubectl scale

HPA does not keep the replicas you set with kubectl scale

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6 min read
Same average, very different users

Same average, very different users

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2 min read
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