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The Warning That Took My Site Down Was in the Log the Whole Time

The Warning That Took My Site Down Was in the Log the Whole Time

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4 min read
The Bottleneck Was Never the Model

The Bottleneck Was Never the Model

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7 min read
Your 1:1s Have No Ticket, So They're the First to Go

Your 1:1s Have No Ticket, So They're the First to Go

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5 min read
Incident Retrospectives Without Blame

Incident Retrospectives Without Blame

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1 min read
When Leaders Ignore the No Asshole Rule

When Leaders Ignore the No Asshole Rule

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6 min read
Guiding Principle: configuring your AI chat like you would your code

Guiding Principle: configuring your AI chat like you would your code

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3 min read
The Most Critical Architecture in Tech: Psychological Safety

The Most Critical Architecture in Tech: Psychological Safety

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3 min read
Culture Debt Kills Faster Than Tech Debt

Culture Debt Kills Faster Than Tech Debt

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5 min read
Alibaba's 'Correct but Empty' Response to a 75,000-Word Employee Letter

Alibaba's 'Correct but Empty' Response to a 75,000-Word Employee Letter

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6 min read
8 Pieces of Chinese Folk Wisdom and the Psychology That Backs Them Up

8 Pieces of Chinese Folk Wisdom and the Psychology That Backs Them Up

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6 min read
The Three Layers of AI: Product, Culture, and Civilization

The Three Layers of AI: Product, Culture, and Civilization

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6 min read
Building a Culture of Reliability: Beyond the SRE Handbook

Building a Culture of Reliability: Beyond the SRE Handbook

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3 min read
Effective On-Call Rotations: Lessons From Building Fair Schedules

Effective On-Call Rotations: Lessons From Building Fair Schedules

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3 min read
Controlled Burns for Organizations: What the Forest Service Knows About Change That Consultants Don't

Controlled Burns for Organizations: What the Forest Service Knows About Change That Consultants Don't

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2 min read
AI didn't kill developer joy. Managers who mandate AI did.

AI didn't kill developer joy. Managers who mandate AI did.

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3 min read
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