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AI in customer service: a business case without the hype

AI in customer service: a business case without the hype

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9 min read
What breaks when AI apps go live

What breaks when AI apps go live

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6 min read
Why Hosted Checkout Breaks Your Analytics (and How I Fixed Attribution with Webhooks)

Why Hosted Checkout Breaks Your Analytics (and How I Fixed Attribution with Webhooks)

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3 min read
A Free-Trial Rule Written Wrong in the Software: What to Check Before It Costs You Customers

A Free-Trial Rule Written Wrong in the Software: What to Check Before It Costs You Customers

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6 min read
Loading State UX: Share the Wait in Your Public SaaS Demo

Loading State UX: Share the Wait in Your Public SaaS Demo

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Comments 1
6 min read
Password Reset UX: Make Recovery Clear and Safe

Password Reset UX: Make Recovery Clear and Safe

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3 min read
Two products, one Stripe event, and the branch that must come first

Two products, one Stripe event, and the branch that must come first

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6 min read
Per-tenant sender reputation on one SES account

Per-tenant sender reputation on one SES account

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6 min read
Counter-Intuitive Call — sub-tenancy is not an enterprise feature

Counter-Intuitive Call — sub-tenancy is not an enterprise feature

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1 min read
Miss the Q4 tool budget and your dev tool's cold email waits a year: a founder's example

Miss the Q4 tool budget and your dev tool's cold email waits a year: a founder's example

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3 min read
Your AI support bill is a mystery by design. I made ours public.

Your AI support bill is a mystery by design. I made ours public.

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5 min read
I put up 3 fake-door pages. 5 days in: 42 visitors, 1 buy click, 0 emails

I put up 3 fake-door pages. 5 days in: 42 visitors, 1 buy click, 0 emails

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2 min read
State of review platform APIs in 2026: only 8 of 32 let you reply, 16 have no API at all

State of review platform APIs in 2026: only 8 of 32 let you reply, 16 have no API at all

Comments 8
3 min read
I Built a Photo Management SaaS with FastAPI, Qdrant, CLIP and Automatic Duplicate Detection

I Built a Photo Management SaaS with FastAPI, Qdrant, CLIP and Automatic Duplicate Detection

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7 min read
How to Charge for Your Vibe-Coded App: One-Time vs Subscription (and How to Set It Up)

How to Charge for Your Vibe-Coded App: One-Time vs Subscription (and How to Set It Up)

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7 min read
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