DEV Community

#support

User and developer support threads

Posts

đź‘‹ Sign in for the ability to sort posts by relevant, latest, or top.
ERROR_SERVICE_DISABLED Fix for Windows 10 & 11

ERROR_SERVICE_DISABLED Fix for Windows 10 & 11

Comments
2 min read
I Built a Support Agent That Remembers What Failed

I Built a Support Agent That Remembers What Failed

Comments
5 min read
What to Instrument, Test, Monitor Before Shipping a Support Chatbot

What to Instrument, Test, Monitor Before Shipping a Support Chatbot

Comments 1
10 min read
Tenant Cost Support Ticket Tagging: 3 Fine-Tuning Classifiers Compared

Tenant Cost Support Ticket Tagging: 3 Fine-Tuning Classifiers Compared

Comments 1
7 min read
# How to Build a Self-Service Troubleshooting Library

# How to Build a Self-Service Troubleshooting Library

Comments
4 min read
How to respond to an angry customer: example replies and an apology email you can copy

How to respond to an angry customer: example replies and an apology email you can copy

Comments
9 min read
Chatbot to human handoff: how to hand off without making the customer start over

Chatbot to human handoff: how to hand off without making the customer start over

Comments 2
6 min read
How Implementation Friction Becomes Support Work

How Implementation Friction Becomes Support Work

5
Comments
3 min read
How to answer a customer asking for an update on their ticket

How to answer a customer asking for an update on their ticket

Comments 4
4 min read
DEV account connection not recognized

DEV account connection not recognized

3
Comments 4
1 min read
Streamlining Developer Tooling: Lessons from GitHub Education's Verification Maze on Engineering Activity

Streamlining Developer Tooling: Lessons from GitHub Education's Verification Maze on Engineering Activity

Comments
5 min read
White Label ICT Software Vendors Inherit Every Reseller's AI Mistake

White Label ICT Software Vendors Inherit Every Reseller's AI Mistake

Comments
6 min read
Build a Support Copilot That Loads the Runbook Before It Calls a Tool

Build a Support Copilot That Loads the Runbook Before It Calls a Tool

Comments 1
8 min read
a linux mint mini pc for an aging parent

a linux mint mini pc for an aging parent

1
Comments 2
7 min read
Social Media Comments as a Support Queue: A Practical Workflow for Developers and Community Teams

Social Media Comments as a Support Queue: A Practical Workflow for Developers and Community Teams

Comments
5 min read
đź‘‹ Sign in for the ability to sort posts by relevant, latest, or top.