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The sysadmin interview question you'll get anyway — "Tell me about a change that locked users out" (STAR drill + worked outline)

The sysadmin interview question you'll get anyway — "Tell me about a change that locked users out" (STAR drill + worked outline)

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5 min read
I Built a Password Strength Checker That Runs 100% in Your Browser (and What It Taught Me About Passwords)

I Built a Password Strength Checker That Runs 100% in Your Browser (and What It Taught Me About Passwords)

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3 min read
Helpdesk Tier-1 triage cards: how to build a small ticket card library (with 4 copy-ready cards)

Helpdesk Tier-1 triage cards: how to build a small ticket card library (with 4 copy-ready cards)

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11 min read
Windows Autopilot ESP Stuck? The Complete Runway Guide: Hash, Profile Assignment, Blocking Apps, Network/TLS, and CA Deadlocks

Windows Autopilot ESP Stuck? The Complete Runway Guide: Hash, Profile Assignment, Blocking Apps, Network/TLS, and CA Deadlocks

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14 min read
Build a small M365 + Intune home lab to practise admin skills (without touching production or your wallet)

Build a small M365 + Intune home lab to practise admin skills (without touching production or your wallet)

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8 min read
Conditional Access baseline for Entra ID: naming, pilot groups, report-only, Insights, break-glass and rollout waves

Conditional Access baseline for Entra ID: naming, pilot groups, report-only, Insights, break-glass and rollout waves

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14 min read
Excel & CSV ops for IT admins: cleaning Intune device exports without breaking your UPNs (Power Query basics + 9 pitfalls)

Excel & CSV ops for IT admins: cleaning Intune device exports without breaking your UPNs (Power Query basics + 9 pitfalls)

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6 min read
A Tier-1 helpdesk card for "Outlook keeps asking for my password": symptoms, checks, and when to escalate

A Tier-1 helpdesk card for "Outlook keeps asking for my password": symptoms, checks, and when to escalate

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4 min read
Intune Win32 app shows "Failed" after a successful install? It's usually the detection rule

Intune Win32 app shows "Failed" after a successful install? It's usually the detection rule

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6 min read
Windows Update rings for Intune pilots — pilot vs broad, deferrals, and why "minimum OS" compliance fails first

Windows Update rings for Intune pilots — pilot vs broad, deferrals, and why "minimum OS" compliance fails first

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5 min read
An offboarding checklist for M365 + Intune admins — disable vs delete, license reclaim, and the device decision

An offboarding checklist for M365 + Intune admins — disable vs delete, license reclaim, and the device decision

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6 min read
Disk cleanup with PowerShell: an age-gated script that shows its work before deleting anything

Disk cleanup with PowerShell: an age-gated script that shows its work before deleting anything

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3 min read
Offboarding in PowerShell: the checklist I run when someone leaves

Offboarding in PowerShell: the checklist I run when someone leaves

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2 min read
10 PowerShell scripts that catch Windows server problems before your users do

10 PowerShell scripts that catch Windows server problems before your users do

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3 min read
The 30-minute Monday habit — weekly read-only Intune device + compliance CSV snapshots

The 30-minute Monday habit — weekly read-only Intune device + compliance CSV snapshots

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4 min read
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