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Software shouldn't be designed to be looked at — it should be designed to be used

Software shouldn't be designed to be looked at — it should be designed to be used

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1 min read
The Best Sales Rep Left. Her Experience Didn't Have To.

The Best Sales Rep Left. Her Experience Didn't Have To.

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8 min read
SupportMind: A support agent that remembers every customer

SupportMind: A support agent that remembers every customer

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3 min read
What Building SupportMind Taught Us About AI Agents

What Building SupportMind Taught Us About AI Agents

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3 min read
Security Regression Gate Sentinel — block the rise, not the presence

Security Regression Gate Sentinel — block the rise, not the presence

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26 min read
I Gave My AI Assistant a Memory. Turns Out, That Was the Whole Problem.

I Gave My AI Assistant a Memory. Turns Out, That Was the Whole Problem.

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8 min read
Solving Tool Call Hallucinations: Implementing Deterministic Name Resolution for AI Agents

Solving Tool Call Hallucinations: Implementing Deterministic Name Resolution for AI Agents

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3 min read
MCP-USE: How a Full-Stack Framework Turns MCP Servers into Deployable Agent Applications

MCP-USE: How a Full-Stack Framework Turns MCP Servers into Deployable Agent Applications

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9 min read
When AI Agent Memory Learns What Not to Reuse

When AI Agent Memory Learns What Not to Reuse

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14 min read
FieldMind: Every Incident Teaches the Next One

FieldMind: Every Incident Teaches the Next One

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2 min read
I Gave an AI Agent a Memory with Hindsight. Then I Taught It When to Ignore It.

I Gave an AI Agent a Memory with Hindsight. Then I Taught It When to Ignore It.

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6 min read
Three-Model Jury: The Price of Consensus

Three-Model Jury: The Price of Consensus

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2 min read
What I Learned Building a Long-Lived AI Agent: The Boring Version

What I Learned Building a Long-Lived AI Agent: The Boring Version

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17 min read
Building Shyft Swap Mediator: Solving Workplace Shift Disputes with Hindsight Cloud

Building Shyft Swap Mediator: Solving Workplace Shift Disputes with Hindsight Cloud

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2 min read
SupportMind: A support agent that remembers every customer

SupportMind: A support agent that remembers every customer

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3 min read
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