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T.M. Gunderson

Building AI automation systems for small businesses. Deployed 22+ automation projects. Sharing what actually delivers ROI. Website: https://smbscaleup.com

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I Stopped Manually Sorting Receipts — Here's the AI Workflow That Categorizes Every Expense

I Stopped Manually Sorting Receipts — Here's the AI Workflow That Categorizes Every Expense

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6 min read
Your Team Already Creates Content — Here's How to Turn It Into a Growth Engine

Your Team Already Creates Content — Here's How to Turn It Into a Growth Engine

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4 min read
Your Inbox Is a Triage Problem — Not a Communication Problem

Your Inbox Is a Triage Problem — Not a Communication Problem

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3 min read
Google Paid $10M for a Bankrupt Airline's Data. Yours Is Worth More Than You Think.

Google Paid $10M for a Bankrupt Airline's Data. Yours Is Worth More Than You Think.

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5 min read
Stop Logging Into Your Software: The Buying Question Nobody Asks Yet

Stop Logging Into Your Software: The Buying Question Nobody Asks Yet

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4 min read
Your CRM Is a Graveyard — How to Stop Drowning in Data Entry

Your CRM Is a Graveyard — How to Stop Drowning in Data Entry

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5 min read
Stop Losing Money to Auto-Renewals: Build a Contract Renewal Tracker with AI

Stop Losing Money to Auto-Renewals: Build a Contract Renewal Tracker with AI

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3 min read
Stop Losing Clients in Week One — Automate Your Onboarding Handoff

Stop Losing Clients in Week One — Automate Your Onboarding Handoff

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3 min read
Stop Installing Other People's AI Skills — Build Your Own

Stop Installing Other People's AI Skills — Build Your Own

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3 min read
The AI Price War Is Your Cost Window

The AI Price War Is Your Cost Window

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2 min read
Stop Writing Proposals by Hand — This n8n Workflow Turns Lead Data into Polished Proposals in Minutes

Stop Writing Proposals by Hand — This n8n Workflow Turns Lead Data into Polished Proposals in Minutes

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6 min read
How an AI Agent Handled 66% of a Support Inbox — And How Yours Can Too

How an AI Agent Handled 66% of a Support Inbox — And How Yours Can Too

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3 min read
Your AI Tools Are Telling You What to Do — That's the Problem

Your AI Tools Are Telling You What to Do — That's the Problem

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4 min read
Stop Treating AI Like an Employee — Think of It as a Ghost

Stop Treating AI Like an Employee — Think of It as a Ghost

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4 min read
AI Brain Rot Doesn't Look Like Laziness — It Looks Like Extraordinary Productivity

AI Brain Rot Doesn't Look Like Laziness — It Looks Like Extraordinary Productivity

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4 min read
Stop Working So Hard — Ask Your AI Agent First

Stop Working So Hard — Ask Your AI Agent First

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4 min read
Your AI Agent Isn't Installed — It's Just Connected

Your AI Agent Isn't Installed — It's Just Connected

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3 min read
Should You Even Use an AI Agent? A 4-Factor Test for Small Business Owners

Should You Even Use an AI Agent? A 4-Factor Test for Small Business Owners

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3 min read
Who Pays When Your AI Agent Screws Up? The Checklist Nobody Gave You

Who Pays When Your AI Agent Screws Up? The Checklist Nobody Gave You

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3 min read
Every AI Lab Just Admitted It's Going Too Fast — Here's the Adoption Speed Your Business Should Actually Run

Every AI Lab Just Admitted It's Going Too Fast — Here's the Adoption Speed Your Business Should Actually Run

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3 min read
AI Automation for Collision Repair Shops: Stop Drowning in Insurance Paperwork

AI Automation for Collision Repair Shops: Stop Drowning in Insurance Paperwork

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3 min read
The Race to Done: How SMBs Should Actually Evaluate AI Models

The Race to Done: How SMBs Should Actually Evaluate AI Models

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3 min read
Stop Stocking Out: How SMBs Can Automate Reorder Alerts with AI

Stop Stocking Out: How SMBs Can Automate Reorder Alerts with AI

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3 min read
The $20/$60/$200 AI Budget: What Your Small Business Should Actually Spend

The $20/$60/$200 AI Budget: What Your Small Business Should Actually Spend

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4 min read
Stop Losing Customers Silently: Build a Churn Prediction Agent for Your SMB

Stop Losing Customers Silently: Build a Churn Prediction Agent for Your SMB

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3 min read
The Hidden Cost of a Bad AI Assistant: Your Team Quietly Stopped Using It

The Hidden Cost of a Bad AI Assistant: Your Team Quietly Stopped Using It

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4 min read
AI Automation for Architecture Firms: Stop Losing Billable Hours to Admin

AI Automation for Architecture Firms: Stop Losing Billable Hours to Admin

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2 min read
How Sign Companies Can Automate Client Onboarding and Reduce Quote Turnaround Time

How Sign Companies Can Automate Client Onboarding and Reduce Quote Turnaround Time

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3 min read
AI Automation for Print Shops: Quotes, Proofs, and Rush Orders

AI Automation for Print Shops: Quotes, Proofs, and Rush Orders

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4 min read
How Pawn Shops Can Use AI to Automate Item Valuation and Reduce Risk

How Pawn Shops Can Use AI to Automate Item Valuation and Reduce Risk

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4 min read
Managed AI Agents Are the New SaaS Vending Machines: Five Questions Before You Buy

Managed AI Agents Are the New SaaS Vending Machines: Five Questions Before You Buy

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3 min read
Your Next Customer Might Be an AI Agent — Is Your Business Machine-Readable?

Your Next Customer Might Be an AI Agent — Is Your Business Machine-Readable?

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4 min read
AI Automation for Public Libraries: 7 Systems That Free Up Staff Time

AI Automation for Public Libraries: 7 Systems That Free Up Staff Time

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5 min read
Stop Getting Blind-Sided by Cash Flow Gaps: An AI Agent That Warns You 2 Weeks Early

Stop Getting Blind-Sided by Cash Flow Gaps: An AI Agent That Warns You 2 Weeks Early

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4 min read
How Bowling Alleys Can Save 15 Hours/Week with AI Automation

How Bowling Alleys Can Save 15 Hours/Week with AI Automation

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3 min read
Same Sticker Price, 45% Cheaper: The AI Bill Trick Nobody Explains to Small Businesses

Same Sticker Price, 45% Cheaper: The AI Bill Trick Nobody Explains to Small Businesses

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4 min read
Hand Your AI a Week of Work: What 20-Hour Jobs Mean for a 10-Person Business

Hand Your AI a Week of Work: What 20-Hour Jobs Mean for a 10-Person Business

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3 min read
AI Automation for Professional Organizers: Keep the Personal Touch, Automate the Rest

AI Automation for Professional Organizers: Keep the Personal Touch, Automate the Rest

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4 min read
Stop Approving Everything: The MTTR Lesson That Cuts Your Bottleneck in Half

Stop Approving Everything: The MTTR Lesson That Cuts Your Bottleneck in Half

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4 min read
Summer Camps Are Drowning in Registration Chaos — AI Can Fix It

Summer Camps Are Drowning in Registration Chaos — AI Can Fix It

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5 min read
GPT-6 Astra Can Use a Computer Better Than Your Best Admin — Here's What That Actually Means for Your Business

GPT-6 Astra Can Use a Computer Better Than Your Best Admin — Here's What That Actually Means for Your Business

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5 min read
How Glass Repair Shops Can Automate the Boring Stuff (And Keep the Skilled Work)

How Glass Repair Shops Can Automate the Boring Stuff (And Keep the Skilled Work)

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5 min read
Your AI Agent's Harness Matters More Than Its Model

Your AI Agent's Harness Matters More Than Its Model

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3 min read
Pottery Studios Are Drowning in Admin Work — Here's the AI Automation That Actually Works

Pottery Studios Are Drowning in Admin Work — Here's the AI Automation That Actually Works

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6 min read
How Craft Breweries Can Use AI to Manage Taprooms, Inventory & Events Without Hiring More Staff

How Craft Breweries Can Use AI to Manage Taprooms, Inventory & Events Without Hiring More Staff

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4 min read
700 AI Agents Hacked a Company — Build This Permission Ladder Before You Give AI Access to Anything

700 AI Agents Hacked a Company — Build This Permission Ladder Before You Give AI Access to Anything

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4 min read
AI Automation for Thrift Stores: Pricing, Inventory & Customer Engagement

AI Automation for Thrift Stores: Pricing, Inventory & Customer Engagement

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3 min read
The 6-Month Waitlist Problem: How Sleep Clinics Can See More Patients Without Burning Out Staff

The 6-Month Waitlist Problem: How Sleep Clinics Can See More Patients Without Burning Out Staff

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6 min read
Your AI Agent Makes You More Busy, Not Less — Here's the Work Nobody Counts

Your AI Agent Makes You More Busy, Not Less — Here's the Work Nobody Counts

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4 min read
The $18,000 Estimate Trap: Why Cabinet Makers Lose Jobs to Faster Competitors

The $18,000 Estimate Trap: Why Cabinet Makers Lose Jobs to Faster Competitors

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5 min read
The Small Model Runs the Big One: Why Your AI Org Chart Should Look Weird

The Small Model Runs the Big One: Why Your AI Org Chart Should Look Weird

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3 min read
Nvidia Just Bought the GitHub of AI Models for $12.9B — What SMBs Need to Know

Nvidia Just Bought the GitHub of AI Models for $12.9B — What SMBs Need to Know

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3 min read
AI Automation for Jewelry Stores: Managing Appointments, Repairs & Custom Designs

AI Automation for Jewelry Stores: Managing Appointments, Repairs & Custom Designs

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4 min read
Claude Now Has Its Own Browser — What Small Businesses Can Actually Do With It

Claude Now Has Its Own Browser — What Small Businesses Can Actually Do With It

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4 min read
Recording Studios: Stop Chasing Clients and Start Recording

Recording Studios: Stop Chasing Clients and Start Recording

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3 min read
Your Business Doesn't Need SaaS — It Needs Personal Software

Your Business Doesn't Need SaaS — It Needs Personal Software

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4 min read
ChatGPT Just Hit 1 Billion Users — Is Your Business Ready for the AI-First Internet?

ChatGPT Just Hit 1 Billion Users — Is Your Business Ready for the AI-First Internet?

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3 min read
AI Agents Are Starting to Talk to Each Other — Without You in the Middle

AI Agents Are Starting to Talk to Each Other — Without You in the Middle

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3 min read
The $300 Overnight AI Bill: How Small Businesses Prevent AI Budget Overruns

The $300 Overnight AI Bill: How Small Businesses Prevent AI Budget Overruns

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3 min read
How AI Automation Can Save Your Independent Hardware Store in 2026

How AI Automation Can Save Your Independent Hardware Store in 2026

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3 min read
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